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Walt Massey Chevrolet GMC - Service Center

Lucedale, MS

4.3
237 Reviews

237 Reviews of Walt Massey Chevrolet GMC - Service Center

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December 04, 2024

Jessica is one of those rare people who show how much they care about their client's satisfaction. Really enjoy working with her. More

by D Grant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Great Job! Tech was very nice and kept me posted on progress. Applied coupon and gave me my discounts. More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric McMillan
February 21, 2024

Fantastic service! Came all the way, picked up the car for the oil change and tire rotation, fixed a seat belt and detailed the car. Customer service all the way! Just More

by gbrentbarkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Moorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Masseys!, Brian Wittmayer, Wendy Rhymes Shoemaker, Amy McClure
Feb 24, 2024 -

Walt Massey Chevrolet GMC responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2023

Terrible. I wouldn’t advise anybody to bring any vehicle here. Took my truck to them for a squeak noise coming from the engine, they told me it was the water p More

by T.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy McClure
Dec 28, 2023 -

Walt Massey Chevrolet GMC responded

We are sorry to hear of the negative experience that you had at our location. We would love to discuss this in further detail with you in an effort to improve our customer service. At your convenience, please call us at (601) 202-5133

April 06, 2023

As always, I was in and out in a flash. They have very competitive pricing and are always courteous. This is the only place I take my car. More

by randyp947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Rhymes Shoemaker, Amy McClure
Dec 28, 2023 -

Walt Massey Chevrolet GMC responded

Thank you so much for the positive review. We are very happy to have provided you with such a positive experience and that we met your expectations. If you ever need anything, please feel free to give us a call or stop by! Have a great day!

December 29, 2022

Awesome staff and state of the art facility. Always a pleasure to swing by and visit with them. More

by johnny.baxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Rhymes Shoemaker
February 15, 2021

Walt Massey is the best car dealership I’ve been to. It’s highly recommended and my customer satisfaction was high. I had the best customer Server Mr. Cooper he answered all my questions to the best of his a More

by Daria Bolton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred Cooper
Feb 16, 2021 -

Walt Massey Chevrolet GMC responded

Hi there, thank you for your kind words about our dealership and staff! Please don't hesitate to reach out to us if you ever need anything else. We hope you have a fantastic day, and enjoy your new car!

January 13, 2021

Well satisfied with the customer service of Jimmy Bradley that showed us our future Ford Truck.. and also the follow up help that James Rogers gave us, while making our decision. Finally, but not least...Jam More

by Boyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bradley, James Rogers, Jamie McElroy
January 10, 2020

Great Dealership to Work With Working with Brian Whitmeyer has been a great experience. He has taken great care of me and my vehicle through follow up and service. I would recomm More

by CGOLEMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Brian Wittmayer
December 08, 2019

Great service from jeffery They always come through for me and my family.thank you walt massey. We have bought our trucks from them every since 1998. And we also bought our c More

by honey.bees15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey McCardle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Moorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Loftin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Smith, Wendy Rhymes Shoemaker
Dec 12, 2019 -

Walt Massey Chevrolet GMC responded

We appreciate your continued support and business throughout the years! Thank you for being a part of the Walt Massey family!

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