Walt Massey Chevrolet GMC Lucedale - Service Center
Lucedale, MS
253 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center
Wendy is awesome! We purchased our vehicle here a couple of years ago. The experience was ok....the thing that keeps us coming back is the service department. They are We purchased our vehicle here a couple of years ago. The experience was ok....the thing that keeps us coming back is the service department. They are great! They go above and beyond to make sure your experience is pleasant. The service department is what makes Walt Massey!!! More
Rude and price gouging I bought a new 3500hd Sierra in early 2018 been coming there for a year out change and tire rotations was a 100$ I came in no one said price went up I I bought a new 3500hd Sierra in early 2018 been coming there for a year out change and tire rotations was a 100$ I came in no one said price went up I can see 20$ but 80$ is crazy especially when I call 2 other dealers and there price was 120$ about 20$ over what I was paying I asked about it they blew me off and said it's been like since January so I won't be back I'll go back to UJ in Mobile More
Maintenance on 2500 Chevy The personnel were prompt and timely with the maintenance and they listened to my issue with the truck and solved the problem within the allotted time The personnel were prompt and timely with the maintenance and they listened to my issue with the truck and solved the problem within the allotted time. I highly recommend the people at the Walt Massy dealership in Lucedale, MS for purchasing and maintaining my GM and Chevy trucks. More
Not competitive Your Oil change pricing is too expensive and is not competitive compared to other businesses that I have an option to use. Your pricing is 19% highe Your Oil change pricing is too expensive and is not competitive compared to other businesses that I have an option to use. Your pricing is 19% higher than others for the same service. More
Phenomenal service We were passing through town and ran into issues with our vehicle. Everyone who helped us was more than accommodating and friendly, and went above and We were passing through town and ran into issues with our vehicle. Everyone who helped us was more than accommodating and friendly, and went above and beyond on a Saturday to make sure that it everything was taken care of so that we could continue on our trip. We have two little ones and they took great care of making sure they were taken care of and that we were out as quickly as possible! Thank you to everyone, especially Wendy!!! More
Great experience Fixed faulty gear shift under warranty quickly and with no issues. Also performed oil change and multi-point inspection, changed air filters are in a Fixed faulty gear shift under warranty quickly and with no issues. Also performed oil change and multi-point inspection, changed air filters are in a timely manner. More
It was a very bad experience!! This service department isn't helpful at all! They can't seem to fix any problems we've had with our vehicles, all they want to do is charge u for eve This service department isn't helpful at all! They can't seem to fix any problems we've had with our vehicles, all they want to do is charge u for everything!! Say they fix something while under warranty but don't really then warranty runs out & they want to charge u high prices to fix same problem just so u have pay out of pocket!! More
Awesome Experience !!! Kind, courteous staff that always go above and beyond so to speak to make you feel comfortable. I will always deal with them and only them. Kind, courteous staff that always go above and beyond so to speak to make you feel comfortable. I will always deal with them and only them. More
Fast service My truck needed a new battery and so I went to Walt Massey. Mr. Bobby was quick to get my truck in. He even got a recall replacement done that I had n My truck needed a new battery and so I went to Walt Massey. Mr. Bobby was quick to get my truck in. He even got a recall replacement done that I had no idea I needed. This was all done in less than an hour! I’m very happy with the quick and friendly service. More
Great service always friendly!! The staff at Walt Massey always go above and beyond to help make your visit there GREAT!! I would definitely recommend Walt Massey. always friendly!! The staff at Walt Massey always go above and beyond to help make your visit there GREAT!! I would definitely recommend Walt Massey. More