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Walt Massey Chevrolet GMC Lucedale - Service Center
Lucedale, MS
253 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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253 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center
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June 07, 2019
repair on a 2013 GMC 2500 MY TRUCKS RUN EVERY DAY SO WHEN THE AC WENT OUT ON MY 2013 GMC 2500 THEY GOT IT IN THE SHOP AT 9:30 THIS MORNING AND HAD IT FIXED BY 4:00. GREAT SERVI MY TRUCKS RUN EVERY DAY SO WHEN THE AC WENT OUT ON MY 2013 GMC 2500 THEY GOT IT IN THE SHOP AT 9:30 THIS MORNING AND HAD IT FIXED BY 4:00. GREAT SERVICE AND GREAT PEOPLE. More
by pooldoc
Employees Worked With
Other Employees :
Wendy Rhymes Shoemaker, Amy McClure, Bobby Howard
June 05, 2019
Successful day From the moment I left my car, I was greeted with a smile, my information was taken quickly and efficiently. I was told about specials and rebates. Ti From the moment I left my car, I was greeted with a smile, my information was taken quickly and efficiently. I was told about specials and rebates. Time passed quickly in the comfortable waiting area with free amenities. Overall probably one of the best visits I have had at Walt Massey. I have been a customer ever since they opened up in Lucedale. Employee training seems to be getting better instead of going downhill like many other businesses. More
by Ribs1
Employees Worked With
Shemuel McCraney, Bobby Howard
June 04, 2019
Service Quick and courteous service. The people were very friendly and helped with everything I needed. However I do wish they would put the refreshment count Quick and courteous service. The people were very friendly and helped with everything I needed. However I do wish they would put the refreshment counter back the way it was. No-one wants coffee on a hot afternoon in south Mississippi. More
by jslay2568
Verified CustomerEmployees Worked With
Wendy Rhymes Shoemaker, Shemuel McCraney, Amy McClure, Michael McDonald
June 01, 2019
Quick Service My car was diagnosed and the part was ordered within a few hours. The part came in the next day and was installed and ready for pick up that same day. My car was diagnosed and the part was ordered within a few hours. The part came in the next day and was installed and ready for pick up that same day. More
by strydomlinda
Employees Worked With
Amy McClure
May 30, 2019
Service When I called was able to get a quick appt and was serviced quickly upon arrival. Work was performed in a timely manner and to my expectations. When I called was able to get a quick appt and was serviced quickly upon arrival. Work was performed in a timely manner and to my expectations. More
by donna
Employees Worked With
Service Department, Ricky Osborne, Bobby Howard
May 30, 2019
Sierra 2500 HD Danali intermittent electronic issue My 2018 Sierra 2500 HD Denali had an intermittent minor electronic problem with the park assist feature. The service consultants, Amy, Bobby, and Wend My 2018 Sierra 2500 HD Denali had an intermittent minor electronic problem with the park assist feature. The service consultants, Amy, Bobby, and Wendy were all most helpful and as usual, were both polite and professional. When the problem required the assistance of the senior service tech, Phillip dove right in and stayed with the problem until the vehicle was operating properly in all respects. The entire service crew at Walt Massey pitched in to see that my issue was properly and promptly addressed. They are all sterling examples of the "team concept" in action. I never hesitate to tell my friends and acquaintances about the level of superior service I continue to receive from this fine organization. I truly appreciate the level of concern and attention to detail they continue to provide me. Please pass my "Job well done again!" on to them. More
by pbskipper
Employees Worked With
Phillip the head service tech. , Wendy Rhymes Shoemaker, Amy McClure, Bobby Howard
May 24, 2019
It was ok Hopefully truck problem has been fixed now, but it took 5 times taking it in for same problem. So far it's working just hope it continues... Hopefully truck problem has been fixed now, but it took 5 times taking it in for same problem. So far it's working just hope it continues... More
by kristen83.kj
Employees Worked With
Other Employees :
Chris Smith, Brian Wittmayer, Wendy Rhymes Shoemaker
May 23, 2019
Great service The dealers was nice. Had refreshments for the customers. Everyone was friendly, and also my salesman was very nice. They keep the customers updated o The dealers was nice. Had refreshments for the customers. Everyone was friendly, and also my salesman was very nice. They keep the customers updated on the status of the vehicle. More
by Bigbill789
Employees Worked With
Amy McClure
May 23, 2019
Wendy is the best employee that Walt Massey has. She always makes sure we are taken care of. She is kind and caring very thoughtful is the best employee that Walt Massey has. She always makes sure we are taken care of. She is kind and caring very thoughtful More
by t.aroberts
Employees Worked With
Wendy Rhymes Shoemaker
May 23, 2019
Service work My Air conditioner in my traverse suddenly went out. Walt Massey service dept was quick to get me in for an appointment, fast in diagnosis, ordering p My Air conditioner in my traverse suddenly went out. Walt Massey service dept was quick to get me in for an appointment, fast in diagnosis, ordering parts and fixing my car. Amy McClure was very helpful in keeping me up to date while my vehicle was in Walt Massey's care More
by K1416
Employees Worked With
Loretta Davis, Amy McClure
