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Walt Massey Chevrolet GMC Lucedale - Service Center
Lucedale, MS
253 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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253 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center
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September 15, 2019
Routine maintenance Interval with tire rotation Was greeted in a professional manner on arriving without an appointment and immediately advised that my vechicle would be serviced promptly. Appreciat Was greeted in a professional manner on arriving without an appointment and immediately advised that my vechicle would be serviced promptly. Appreciate that because I live on the Coast and don’t come to Lucedale often. Great attitude by all that I encountered. Will recommend this Dealership and personnel to anyone. More
by cecil.mcgraw
Verified CustomerEmployees Worked With
Other Employees :
Chris Smith, Wendy Rhymes Shoemaker, Amy McClure, Kim Loftin
September 09, 2019
Service Center Wendy was exceptional and all of the staff were very friendly! The quickness of service was great! I appreciate the reminder calls as well. Thank you! Wendy was exceptional and all of the staff were very friendly! The quickness of service was great! I appreciate the reminder calls as well. Thank you! More
by aprilbaughman75
Employees Worked With
Wendy Rhymes Shoemaker
September 06, 2019
Pleased with Service I was pleased with the service I experienced with Walt Massey Chevrolet I was updated several times while my vehicle was serviced and received it back I was pleased with the service I experienced with Walt Massey Chevrolet I was updated several times while my vehicle was serviced and received it back within the time frame told More
by KDESTES
August 24, 2019
My Truck I was unable to complete my service due to a technical problem with my truck. Y’all are working on a solution. I will be contacted when the correct ki I was unable to complete my service due to a technical problem with my truck. Y’all are working on a solution. I will be contacted when the correct kit is received. More
by jlbraswell
Employees Worked With
Wendy Rhymes Shoemaker
August 23, 2019
Great service Had my car I purchased at Walt Massey in the shop getting serviced. Fast, friendly, and to the point. Everyone speaks to you and they always try to he Had my car I purchased at Walt Massey in the shop getting serviced. Fast, friendly, and to the point. Everyone speaks to you and they always try to help. I will use them for my next vehicle purchase. More
by eyecatcher
August 21, 2019
Sold product that was known to be defective Bought a 2108 Silverado that ‘the dealership” installed large tires and rims on. Salesman said it rubbed when turning. When I looked at it, it appeare Bought a 2108 Silverado that ‘the dealership” installed large tires and rims on. Salesman said it rubbed when turning. When I looked at it, it appeared to rub the inside wheel well. No problem I said that’s an easy fix. After I fixed that, it still rubbed. So I jacked it up and looked underneath. The oversized tires rubbed the sway arms. Not good!! Of course, even though the truck is still under warranty, I bought it “as is”...So service doesn’t matter. Not a good way to treat paying customers. More
by scoutdaddy42
August 16, 2019
The service department is awesome. They checked everything I asked them to check. They ordered a part needed to fix the driver side mirror. They checked extra parts to make sure the ca They checked everything I asked them to check. They ordered a part needed to fix the driver side mirror. They checked extra parts to make sure the care is ready for my out of town trip. More
by albrittonmarianna
Employees Worked With
Amy McClure
August 13, 2019
Quick Very quick service. Had my truck back within hours. Was very pleased. I will be back to have all my Vehicles services done. Thanks a lot. Very quick service. Had my truck back within hours. Was very pleased. I will be back to have all my Vehicles services done. Thanks a lot. More
by Rhonda.
Employees Worked With
Wendy Rhymes Shoemaker, Amy McClure
August 12, 2019
The Tech, Joe Lister did not know what he was doing. This is the Third time I have brought is truck in since purchase Eight months ago. The Engine is running Poorly and each time I bring it in they tell This is the Third time I have brought is truck in since purchase Eight months ago. The Engine is running Poorly and each time I bring it in they tell me it is fine and there are no CODES! Each time I bring it in the gas mileage will drop Three Miles/Gallon and we are now down to 19.8 MPG. The tech told me that it had bad motor mounts causing the mileage to drop and the Tachometer to fluctuate up 200RPM and Down 100 from idle. The Tech does not know what he is doing and the past two times I was in for the same problem the other Techs said everything was ok. This has been an on going problem since a week after the purchase. The truck also stalls when you put on brakes hard. I have had the truck nearly stall out twice in emergency when I was in near misses from other drivers. It was suggested that I bring it back and leave it another day this week to let another Tech have a look at it! I am doing my best to give your company an opportunity to resolve my 2017 GMC problems. More
by willy.showah
Employees Worked With
July 27, 2019
The best customer service I want to give 10 stars . Can’t say enough good things about this dealership . I have a 2014 GMC Sierra that was having power steering issues on our w I want to give 10 stars . Can’t say enough good things about this dealership . I have a 2014 GMC Sierra that was having power steering issues on our way back from vacation. We stopped in here and were treated better then any dealership I’ve ever stepped foot in. I live in Louisiana but will gladly drive here to give them ANY of my business in the future. The receptionist Shannon is the best , we had 3 small kids with us. They have a play room with a TV in it, had 3 recalls on my vehicle they are fixing all 3 and it only took one hour. On a Saturday none the less .They even fed us lunch . Unbelievable experience came out of a scary situation . I’m so so grateful for this dealership and you would be crazy to take your. Business anywhere else More
by A1crobpayne
Employees Worked With
Shannon, jacob, Wendy Rhymes Shoemaker
