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Walt Massey Chevrolet GMC Lucedale - Service Center

Lucedale, MS

4.7
262 Reviews

262 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center

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February 03, 2025

Everyone was very helpful and friendly. An employee even gave me water and offered me popcorn. More

by Angela Burkett
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your feedback! We're so glad to hear that our team was helpful and friendly during your visit. It’s the little things—like a cold water and some popcorn—that make all the difference! We appreciate your support and look forward to seeing you again!

February 03, 2025

The dealership is very clean, well managed, each person I worked with was very helpful and nice and easy to deal with. They made it easy to buy my new truck. More

by tompkinsandrew09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Moorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Levins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli miller
Feb 03, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your kind words! We're thrilled to hear that you had a smooth and enjoyable experience buying your new truck. Our team takes pride in providing a clean, well-managed, and welcoming environment. We appreciate your business and look forward to serving you again in the future!

February 03, 2025

I drive past 3 other GM dealers and an hour trip to see them and it’s worth every mile. Honest, reliable, and knowledgeable. More

by rgibbs65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Moorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Levins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your loyalty and kind words! It means a lot that you go out of your way to visit us, and we’re honored to earn your trust. Honest, reliable, and knowledgeable service is what we strive for, and we look forward to continuing to exceed your expectations!

February 03, 2025

I came in and they started. Do everything I asked. Jessica was great! It is refreshing to see such a personable young person!! More

by belinda2
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mannon
Feb 03, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your review! We're glad to hear that everything was taken care of just as you requested. Jessica truly is a standout, and we appreciate you recognizing her personable and excellent service. We look forward to seeing you again!

February 03, 2025

Always great service and clean facilities with a personal staff and it’s always great to come back. More

by coyote197229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey McCardle
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your kind words! We're glad to hear you enjoy the great service, clean facilities, and friendly staff. We truly appreciate your support and look forward to welcoming you back again!

December 04, 2024

Jessica is one of those rare people who show how much they care about their client's satisfaction. Really enjoy working with her. More

by D Grant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your kind words! We’re thrilled that Jessica provided such a caring and enjoyable experience. She truly values her clients and goes the extra mile to ensure their satisfaction. We appreciate your support and look forward to serving you again in the future!

September 08, 2024

Great Job! Tech was very nice and kept me posted on progress. Applied coupon and gave me my discounts. More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric McMillan
February 21, 2024

Fantastic service! Came all the way, picked up the car for the oil change and tire rotation, fixed a seat belt and detailed the car. Customer service all the way! Just More

by gbrentbarkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Moorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Masseys!, Brian Wittmayer, Wendy Rhymes Shoemaker, Amy McClure
Feb 24, 2024 -

Walt Massey Chevrolet GMC Lucedale responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2023

Terrible. I wouldn’t advise anybody to bring any vehicle here. Took my truck to them for a squeak noise coming from the engine, they told me it was the water p More

by T.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy McClure
Dec 28, 2023 -

Walt Massey Chevrolet GMC Lucedale responded

We are sorry to hear of the negative experience that you had at our location. We would love to discuss this in further detail with you in an effort to improve our customer service. At your convenience, please call us at (601) 202-5133

April 06, 2023

As always, I was in and out in a flash. They have very competitive pricing and are always courteous. This is the only place I take my car. More

by randyp947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Rhymes Shoemaker, Amy McClure
Dec 28, 2023 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you so much for the positive review. We are very happy to have provided you with such a positive experience and that we met your expectations. If you ever need anything, please feel free to give us a call or stop by! Have a great day!