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Walt Massey Chevrolet GMC Lucedale - Service Center

Lucedale, MS

4.8
291 Reviews

291 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center

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March 03, 2025

I’ve bought 3 vehicles from them and each one was a wonderful experience. They are always so helpful More

by marcadrianw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Harley
Mar 08, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We truly appreciate your continued trust in us! It’s wonderful to hear that each of your experiences has been great. Thank you for your support—we look forward to helping you again in the future!

March 03, 2025

Kenda took care of my issues with my truck. She did it in the time frame that was expected. I appreciate her prompt response and is a pleasure to work with. Thank you More

by lwc58
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey McCardle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Moorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're so glad to hear that Kenda took great care of you and your truck! Her prompt response and dedication to excellent service truly make a difference. Thank you for your kind words—we appreciate your support!

February 28, 2025

Professional staff that are willing to help and will go above and beyond for their customers More

by Will7280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Moorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your kind words! We're thrilled to hear that our team went above and beyond to assist you. Providing exceptional service is our top priority, and we appreciate your support!

February 27, 2025

Excellent service. Friendly and professional staff Timely response to my questions Knowledgeable salesperson and service staff More

by janicecowart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Moorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Levins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey McCardle
Feb 27, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your kind words! We're glad our team provided you with excellent service, timely responses, and a professional experience. We appreciate your support and look forward to serving you again!

February 27, 2025

Excellent customer service, always prompt with letting me know what was going on with my vehicle! More

by Dgentry01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you had a great experience! Keeping our customers informed is a top priority, and we appreciate your kind words. Thank you for your support!

February 26, 2025

Allison is great in the service dept! I appreciate all her attention to detail in a positive manner! More

by mrssusanfranklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're thrilled to hear that Allison took great care of you in the service department! Her attention to detail and positive attitude make all the difference. Thank you for your kind words and support!

February 25, 2025

She was very nice when I walked in until the time I left at of the place More

by Charlenes744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're glad to hear you had a great experience from start to finish! Providing friendly and welcoming service is always our goal. Thank you for your support!

February 25, 2025

Very helpful and pleasant people. Allison in the service department is especially helpful, pleasant and courteous. More

by paulpresti29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're so glad to hear that you had a great experience with our team, especially Allison! Her helpful and courteous service truly makes a difference. Thank you for your kind words and support!

February 23, 2025

Allison was great to work with on servicing my vehicle. She took the time to explain the process and was very helpful in coordinating my services with my busy schedule. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Lebert
Feb 27, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're glad to hear that Allison provided such a great service experience! Her dedication to keeping customers informed and accommodating busy schedules is truly appreciated. Thank you for your kind words and support!

February 22, 2025

Very courteous, timely service, satisfied with my service experience, resolved my issues, reasonable pricing thanks More

by l.dees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're happy to hear you had a great service experience! Providing courteous, timely, and effective service at a fair price is our goal. Thank you for your support!