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Walt Massey Chevrolet GMC Lucedale - Service Center
Lucedale, MS
253 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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253 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center
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April 11, 2019
Exceptional service My used truck quit running and was still under warranty. Walt Massey arranged to have it towed to the dealership and provided a courtesy truck while t My used truck quit running and was still under warranty. Walt Massey arranged to have it towed to the dealership and provided a courtesy truck while they diagnosed and repaired the problem. Fast and excellent service! More
by Silverado
Employees Worked With
Wendy Rhymes Shoemaker, Bobby Howard
April 11, 2019
Excellent Service!!!! They got my service started at my appointment time and quickly got me out and back on the road. Always a pleasurable experience when dealing with Walt They got my service started at my appointment time and quickly got me out and back on the road. Always a pleasurable experience when dealing with Walt Massey. More
by micpri0322
Employees Worked With
Bobby Howard
April 09, 2019
Recall I made an appointment because of a recall. When I arrived my vehicle was immediately taken for repair and it was done quickly. It was actually comple I made an appointment because of a recall. When I arrived my vehicle was immediately taken for repair and it was done quickly. It was actually completed about 30 minutes faster than I was told. Service department was friendly and accommodating. More
by Tahoe
Employees Worked With
Amy McClure
April 09, 2019
Great service Great Service. Very Informative and friendly service Receipt was helpful. Timely service. Oil change was done fast and efficient Thank you Gre Great Service. Very Informative and friendly service Receipt was helpful. Timely service. Oil change was done fast and efficient Thank you Great service friendly employees More
by bebeanddillon
Verified CustomerEmployees Worked With
Wendy Rhymes Shoemaker, Amy McClure, Bobby Howard
April 08, 2019
Service was Great! Awesome customer service! This was my first new vehicle purchase in 25 years do to the bad experiences in the past. I can honestly say everyone I deal Awesome customer service! This was my first new vehicle purchase in 25 years do to the bad experiences in the past. I can honestly say everyone I dealt with was very Personal and Professional and it was a pleasure working with them. More
by terry.hamm
Employees Worked With
Ty Tucker, Becky Hembree, Wendy Rhymes Shoemaker, Amy McClure
April 07, 2019
Above and Beyond Service Had my truck break down while traveling on Hwy 98 from Hattiesburg, Ms late Saturday afternoon. Called Walt Massey service department in Lucedale and Had my truck break down while traveling on Hwy 98 from Hattiesburg, Ms late Saturday afternoon. Called Walt Massey service department in Lucedale and they told me that if I could get it to them, they would check the truck out and fix the problem. I was able to get there about an hour before closing. They quickly diagnosed that I had a bad crankshaft sensor and worked late to install a new sensor. Because of their quick and professional service, I was able to complete my trip. Awesome customer service--I can't thank them enough!! More
by Homer
Employees Worked With
I think Bobby is the service manager who stayed late to finalize the service, Amy McClure, Bobby Howard
April 03, 2019
Very Happy with the amount of time it took for my service. I was served very professionally, very timely on my visit. Amy was friendly an I was treated with respect. My wait on the service was very nice in the I was served very professionally, very timely on my visit. Amy was friendly an I was treated with respect. My wait on the service was very nice in the waiting area. They really know how to treat their customers. More
by Dianne mcclure
Employees Worked With
Becky Hembree, Amy McClure
April 02, 2019
Service Department This was my first time using Walt Massey Service Department and I was not disappointed. I was greeted as soon as I walked through the door. I left m This was my first time using Walt Massey Service Department and I was not disappointed. I was greeted as soon as I walked through the door. I left my car for an oil change and when it was finished, Amy called and offered to come pick me up from work. I will definitely be a return customer. Thank you for your outstanding service. Highly recommend! More
by Jan's Edge
Employees Worked With
Amy McClure
March 23, 2019
Oil Change Great price for a oil change and tire rotation. Thanks for the fast friendly service. Will most definitely be back in the very near future. Great price for a oil change and tire rotation. Thanks for the fast friendly service. Will most definitely be back in the very near future. More
by bookqueenelizabeth
Employees Worked With
Christy Denney
March 21, 2019
Ms. Wendy & Ms. Amy were Wonderful Came into town on our way to Disney with a shot transmission that had just been replaced. Ms. Amy and Wendy immediately got my car in to be checked ou Came into town on our way to Disney with a shot transmission that had just been replaced. Ms. Amy and Wendy immediately got my car in to be checked out, determined the problem, and worked with us to find a solution. Aside from the car help, they provided emotional support for what could have been a frustrating experience. It was as pleasant as it could be for such a situation. Ms. Wendy also arranged for a courier to drive us to Mobile to a rental car business. She went above and beyond to help us out that day, and we are eternally grateful. We will recommend this dealership to anyone! More
by laurenmississippi
Employees Worked With
Wendy Rhymes Shoemaker, Amy McClure
