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Walt Massey Chevrolet GMC Lucedale - Service Center

Lucedale, MS

4.7
353 Reviews
Call Service Center (601) 947-3001

353 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center

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June 23, 2025

Great atmosphere and quick service and done correctly. Will definitely be back and will recommend. More

by daleboshouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy and makila
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Jun 24, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re so glad you enjoyed the atmosphere and received quick, quality service! We appreciate your recommendation and look forward to seeing you again!

June 23, 2025

Good customer service with great knowledge of the product. Prices are much more reasonable than other dealers. More

by rparker0829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Levins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latisha Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you had a great experience and found our team knowledgeable and our pricing fair. We work hard to provide both value and excellent service—thank you for your support!

June 23, 2025

Kenda makes having my truck serviced easy. She keeps me updated on all my stuff. More

by accb28
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re thrilled to hear Kenda takes such great care of you and keeps everything running smoothly! Making service easy and keeping you informed is exactly what we aim for. Thanks for the great feedback!

June 23, 2025

Good service. Friendly customer service.. This visit, I had to wait longer than expected. I was not expecting to wait that long with an appointment. Thanks More

by nelnbev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We appreciate your feedback and are glad to hear you received friendly service. We're sorry for the unexpected wait during your visit—we understand how valuable your time is. Your input helps us improve, and we hope to make your next experience more efficient.

June 20, 2025

Kenda has been a professional from day one. At this point Walt Massey has also been spot on. More

by gotmylimit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latisha Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear Kenda has provided professional service from the start and that your experience with us has been right on point. We appreciate your support and look forward to continuing to exceed your expectations!

June 18, 2025

Thank you for a quick oil change and tire rotation! I bring my van in to keep it maintained as I drive it 3,000 miles a month. More

by GVR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Hawley
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Jun 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad we could get you in and out quickly! Keeping your van running smoothly is important, especially with that kind of mileage. We appreciate you trusting us with your maintenance!

June 18, 2025

Jessica goes above and beyond for me as a customer. She is truly an asset to Walt Massey automotive More

by massey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for the kind words! Jessica truly is a standout, and we’re lucky to have her on the team. We’re glad she’s made such a positive impact on your experience!

June 14, 2025

Customer service is beyond above par. They take pride in details which is scarce in today's economic world More

by Thornton42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for the thoughtful feedback! We’re proud to provide detailed, high-level service, and it means a lot to know it stood out. Your support is truly appreciated!

June 14, 2025

Allison is amazing as always. She goes above & beyond. Phil also went above & beyond to get my truck ready on time. More

by Wshoemaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Crew
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Jun 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re so glad to hear Allison and Phil took great care of you! Going above and beyond is what we strive for, and it’s great to know they delivered. Thanks for your continued trust!

June 14, 2025

Allison Scott was extremely professional and polite as is the whole Walt Massey crew that I've dealt with. More

by rjjones3742
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We appreciate your kind words! Allison and the entire team work hard to provide a professional and welcoming experience—we’re glad to hear that came through during your visit!

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