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Walt Massey Chevrolet GMC Lucedale

Lucedale, MS

Overview
Employees
Reviews
Vehicles
4.8
1,229 Reviews
Welcome to Walt Massey Chevrolet GMC in Lucedale, MS — your premier source for new and pre-owned Chevrolet and GMC vehicles. At our dealership located at 11241 Old 63 S, we are committed to providing you with the highest quality of service and a vast selection of vehicles to choose from. Whether you're in the market for a rugged GMC Sierra, a family-friendly Chevrolet Tahoe, or something economical like the Chevrolet Malibu, we have a vehicle to meet your needs. Our experienced sales team is dedicated to ensuring a smooth and satisfying car buying experience, offering personalized service to help you find the perfect vehicle. Our state-of-the-art service center is equipped with the latest tools and technologies to handle all your maintenance and repair needs, ensuring your vehicle performs at its best for years to come. Stop by Walt Massey Chevrolet GMC today to explore our inventory and take advantage of our competitive prices and special offers. Experience the difference in customer care and commitment at our Lucedale dealership.
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11241 63 S

Lucedale, MS

39452

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Showing 1,229 reviews

June 29, 2026

Fast & Excellent Service, team members great. Dump the AI automated phone system. Quick resolution to my emergency service needs More

by Ssledge1
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mannon
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Jun 29, 2026 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your feedback! We’re thrilled to hear our team provided fast, excellent service and was able to resolve your emergency service needs quickly. It’s great to know our staff made such a positive impression during your visit. We also appreciate your honest feedback regarding the automated phone system. We understand that many customers prefer speaking with a person, especially when dealing with urgent service needs, and we value you sharing your perspective. Feedback like yours helps us continue improving the overall customer experience. Thank you for choosing us and for trusting us with your vehicle. We truly appreciate your support!

June 27, 2026

Great service Great service nice friendly atmosphere always does a great job of helping me out with my 2025 terrain. Would highly recommend Kendra. More

by wshearer1957
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenda Henderson
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Jun 29, 2026 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you so much for your kind feedback! We’re thrilled to hear you consistently receive great service and enjoy the friendly atmosphere during your visits. It’s wonderful to know our team has taken great care of your GMC Terrain. We’re especially grateful for your recommendation of Kendra. We’ll be sure to share your kind words with her, as we know she’ll appreciate the recognition. Thank you for your continued support and for trusting us with your vehicle!

June 23, 2026

Great customer service! Delivers great customer service and responds quickly Great customer service when needed More

by dltrusler
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenda Henderson
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Jun 29, 2026 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you so much for your kind feedback! We’re thrilled to hear you received great customer service and that our team responded quickly whenever you needed assistance. Providing prompt, dependable service and taking great care of our customers is what we strive for every day. We truly appreciate your support and thank you for choosing us. We look forward to serving you again in the future!

June 20, 2026

It's awful when you're not able to speak to reel person, when trying to make appointment!!!! Service department is always helpful. More

by fredallen1951
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mannon
Report | Print
Jun 22, 2026 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your feedback. We understand your frustration when you're unable to speak with a real person while trying to schedule an appointment. We know how important personal communication can be, especially when arranging service for your vehicle. That said, we're glad to hear that once you connected with our service department, the team was helpful and took good care of you. We appreciate both your kind words and your honest feedback, as it helps us identify areas where we can improve the customer experience. Thank you for your support and for choosing us. We truly appreciate your business.

June 19, 2026

Had a 11am oil change appointment Left the dealership at 2:30 pm 3 1/2 hours waiting for a oil change Not happy Was told only had one tack for a diesel Still Why schedule a appointment for a dies More

by lindemannjana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 16, 2026

My tires were NOT rotated I know for a fact. I only go to Chevy dealerships to service my vehicle. When things a dealership doesn't expect to be noticed is it More

by brishna_mcdonald
Recommend Dealer
No
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenda Henderson
Report | Print
June 16, 2026

Jessica goes above and beyond helping her customers. She is very knowledgeable about her department. More

by Nanny
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2026 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your kind words! We’re thrilled to hear Jessica goes above and beyond for her customers and provides the knowledgeable service you deserve. Her dedication to helping others and expertise in her department truly make a difference. We’ll be sure to share your compliments with her. Thank you for your support and for choosing us!

June 15, 2026

THE STAFF WAS VERY HELPFULL. I APPRECIATE THEIR TEAMWORK AND COMMUNICATION IN THE DELIVERY PROCESS. More

by brice9
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Latisha Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Hollinghead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moussa Jammoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2026 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your kind feedback! We’re thrilled to hear our staff was very helpful and that you appreciated the teamwork and communication throughout the delivery process. Working together to provide a smooth and enjoyable experience for our customers is something we take great pride in. Thank you for your support and for choosing us. We truly appreciate your business!

June 14, 2026

Very kind Everyone that we came in contact with treated us with nothing but kindness More

by dwendolynladd
Recommend Dealer
Yes
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Jun 17, 2026 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you so much for your kind words! We’re thrilled to hear that everyone you came in contact with treated you with kindness throughout your visit. Creating a welcoming and positive experience for every customer is what we strive for every day. We truly appreciate your support and thank you for choosing us!

Jun 24, 2026 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for taking the time to share your experience! We're delighted to hear that everyone you encountered during your service visit treated you with kindness and respect. Providing a welcoming, friendly experience for every customer is something our team takes great pride in, and it's wonderful to know that was reflected in your visit. We truly appreciate your recommendation and your trust in Walt Massey Automotive. Thank you for allowing us to serve you, and we look forward to seeing you again for any future automotive needs. The Walt Massey Automotive Team

June 11, 2026

My shopping experience was quick and easy! I didn’t feel like I was being hassled about buying a car. More

by destiny.dunn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mical Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moussa Jammoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2026 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad your shopping experience was quick, easy, and hassle-free! That’s exactly the kind of experience our team works hard to provide, and we appreciate you choosing to do business with us.

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