Back

Walt Massey Chevrolet Franklinton

Franklinton , LA

4.8
134 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership

2127 E Washington St

Franklinton , LA

70438

Directions

Filter Reviews By Type

Showing 134 reviews

August 26, 2025

Lance is the best! ! he went above and beyond his job to help my husband get his dream truck More

by meme70438
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Wallace
Aug 27, 2025 -

Walt Massey Chevrolet Franklinton responded

That’s wonderful to hear! Lance will be so glad to know he helped make your husband’s dream truck a reality. We appreciate you sharing your experience!

August 26, 2025

Excellent service department. Kate is awesome and so is Trent. Every time I go somewhere else to find parts I always come to back to Walt Massey in franklinton. Need batteries for More

by duckhunter81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Ashe
Aug 27, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re glad to hear Kate and Trent took such great care of you! It means a lot that you continue to choose us for your parts needs, and we’re happy we could save you money on those batteries.

August 23, 2025

Lance, the salesman, was a pleasure to deal with. He will definitely be recommended to my friends and family. We were very satisfied with the purchase of my new truck. Lance was prompt and friendly More

by tgraves1021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Wallace, Jeff Mccain
Aug 25, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re so glad to hear Lance made your truck purchase such a great experience! His friendly and prompt service truly makes a difference, and we appreciate you recommending him to friends and family. Enjoy your new truck!

August 22, 2025

Was very pleased with my experience at dealership. Matter of fact OUTSTANDING! Was going out of town the next day and y’all got me fixed up. Didn’t have to cancel plans.Got the needed part brought in More

by Bbatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Ashe
Aug 25, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re so glad we could get you taken care of quickly and keep your travel plans on track! Our team is always happy to go the extra mile to make sure everything works out smoothly. Thank you for sharing your experience!

August 21, 2025

Kate provided very good communication! Prompt local service. I will continue to use Walt Massey Franklinton for my Chevrolet Silverado. More

by ccasanova_214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Ashe
Aug 25, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re happy to hear Kate took great care of you with clear communication and prompt service! We look forward to continuing to serve you and your Silverado in Franklinton.

August 20, 2025

Very helpful and pleasant service. I was in need of service and I did not have a scheduled appointment - Walt Massey handle my need. Thank you. More

by mattpittman32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Ashe
Aug 21, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re so glad we could take care of you even without an appointment. It’s great to know our team was helpful and made the process pleasant for you.

August 20, 2025

good people to work with , pleasant, friendly, hard working individuals,fast and convenient for me More

by emartin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Ashe, Jeff Mccain
Aug 21, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re glad to hear our team made the process fast, convenient, and friendly for you. Your kind words mean a lot, and we appreciate your trust in us!

August 18, 2025

The only salesperson I will ever purchase from is Emily. She goes above and beyond for her customers to make sure they are satisfied. More

by Ttemples1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mccain
Aug 21, 2025 -

Walt Massey Chevrolet Franklinton responded

That’s wonderful to hear! Emily will be so glad to know her dedication and extra effort made such a lasting impression. We appreciate you sharing this and look forward to serving you again.

August 15, 2025

Always takes care of her customers, good job. Will use again. Never an issue with the service department. More

by kkbarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Ashe
Aug 18, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re glad to hear you can always count on our team to take care of you! Consistency and trust mean a lot, and we look forward to serving you again.

August 14, 2025

Took advantage of oil change, tire rotation and 21 point inspection promotion. Saturday appointment time worked well for me. Not much else to expound upon. More

by No26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Ashe
Aug 18, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re glad the promotion and Saturday appointment worked out well for you! Thanks for sharing your experience, and we look forward to seeing you again next time.

...
9
...