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Walt Massey Chevrolet Franklinton

Franklinton , LA

4.9
81 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2127 E Washington St

Franklinton , LA

70438

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Showing 81 reviews

July 02, 2025

When I called about my power train warranty they told me exactly how to proceed. Because my car would not start. They were very professional when they repaired my vehicle. Thanks More

by ljtheriot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Ashe
Jul 03, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re glad we could help guide you through the warranty process and get your vehicle back up and running. It’s great to hear our team was professional and supportive throughout—thank you for sharing!

July 02, 2025

Fast and friendly service. Did a great job. Truck runs better than new. Will be back. More

by DANIELJACOBM
Recommend Dealer
Yes
Employees Worked With
Kate Ashe, Kate Ashe
Jul 02, 2025 -

DANIELJACOBM responded

Thanks for the great service and transportation.

June 30, 2025

Good Good good good good good Good good good good good good good good good good More

by sippycup2008
Recommend Dealer
Yes
Employees Worked With
Kate Ashe, Kate Ashe
Jul 01, 2025 -

Walt Massey Chevrolet Franklinton responded

We’ll take all the “goods”! Thanks for the positive vibes—we’re glad you had a great experience!

June 29, 2025

Very kind and caring. Goes out of their way to explain what needs to be done to my vehicle. More

by Barmour51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Ashe
Jul 01, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re so glad to hear our team took the time to explain everything and made you feel cared for. That’s the kind of service we’re proud to provide!

June 23, 2025

Service was great. I was informed the whole way through the time my truck was being serviced. I like the print out after to inform me of future services coming due. More

by Chad P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Ashe
Jun 24, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re glad you had a great experience and felt informed throughout the entire visit. The service printout is a helpful tool, and we’re happy to hear it added value to your visit. Thanks for trusting us with your truck!

June 12, 2025

Great employees and great service, everyone did a great job. Rate 10/10! No regret More

by DAYSHAWNHARRIS1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Walt Massey Chevrolet Franklinton responded

We love hearing this! It means a lot to know our team delivered a 10/10 experience. We’re grateful for your support and glad you have no regrets—come see us again anytime!

June 05, 2025

I must say, this will be my go to dealership. Always. Great people, great vehicle’s, happy faces.😊😊😊 More

by Lizbarron1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kate , Johnny Mitchell
Jun 06, 2025 -

Walt Massey Chevrolet Franklinton responded

We love hearing this! It means a lot to know you feel at home here and enjoy the people and vehicles. Looking forward to seeing you again!

June 04, 2025

Love Love Love Ms Emily! She is so helpful and shows that she truly cares about her customers and you aren't just a sale to her. I would and do recommend her to everyone I kn More

by Malynda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Walt Massey Chevrolet Franklinton responded

Emily will be so happy to hear your kind words! We’re glad you feel genuinely cared for and appreciate you recommending her to others. Thanks for being part of our community!

May 30, 2025

I am always hesitant when it comes to dealerships but I will say this place really does treat you like family. Would be happy to do buisness again! More

by bkeeney
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jericah Boudreaux, Johnny Mitchell
Jun 01, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re so glad to hear that we were able to change your perspective! Treating our customers like family is what we’re all about. We’d be happy to work with you again anytime!

March 22, 2025

we love us some Ms Emily, she is the best salesperson we have ever dealt with,she understands all our needs More

by HOTARDTAMMY1272
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Walt Massey Chevrolet Franklinton responded

We're thrilled you had such a wonderful experience with Ms. Emily! She truly cares about understanding her customers' needs, and we're glad it made a difference for you. We'll be sure to share your kind words with her!

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