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Walt Massey Chevrolet Franklinton

Franklinton , LA

Overview
Employees
Reviews
Vehicles
5.0
27 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2127 E Washington St

Franklinton , LA

70438

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Showing 27 reviews

January 24, 2025

I trusted Walt Massey not only with the purchase of a new truck but also with the scheduled maintenance and have been extremely pleased with their attention to the customer experience. More

by natemurr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larrilyn Hickman, Michelle Lamonte
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Jan 25, 2025 -

Walt Massey Chevrolet Franklinton responded

Thank you for trusting Walt Massey with both your new truck purchase and your scheduled maintenance. We're thrilled to hear that you're extremely pleased with our attention to your customer experience. Your satisfaction is our top priority, and we appreciate your continued support!

January 16, 2025

The most perfect experience. I couldn’t have had it done without Mrs. Larrilyn going over the top for me! The atmosphere and staff were absolutely fantastic. More

by Kaleighprovost
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larrilyn Hickman
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Jan 17, 2025 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing such an amazing review! We’re delighted to hear you had the most perfect experience and that Mrs. Larrilyn went above and beyond for you. We’ll be sure to share your kind words with her and the rest of the team—they’ll be thrilled! It’s our goal to provide a fantastic atmosphere and exceptional service, and your feedback means the world to us. We look forward to seeing you again!

January 16, 2025

She’s goes OVER and beyond for her customers! Amazing experience! She’s the BEST! More

by annculpepper130
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larrilyn Hickman
Report | Print
Jan 17, 2025 -

Walt Massey Chevrolet Franklinton responded

Thank you for your wonderful review! We’re thrilled that Larrilyn went over and beyond to make your experience amazing. She is one of the best; we’re lucky to have her on our team! Your kind words mean so much, and we look forward to serving you again in the future. 😊

January 16, 2025

The sweetest group of people! Mrs. Larrilyn was such a sweetheart through the whole process and the staff was so friendly and just as excited for me to get my dream car! More

by Kaleighprovost
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larrilyn Hickman
Report | Print
Jan 17, 2025 -

Walt Massey Chevrolet Franklinton responded

Thank you for such a heartwarming review! We’re so happy to hear that Mrs. Larrilyn and the team made your experience special. Helping you get your dream car was truly a joy for all of us! Your kind words mean so much, and we’re thrilled to have been part of this exciting moment. Enjoy your new car—it’s well deserved! 😊

January 16, 2025

Great selection of vehicles. Attentive - but not pushy sales. All associates greeted us as if we were "old friends". The process to buy our vehicle from start to finish was easy, More

by eaglextwo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larrilyn Hickman
Report | Print
Jan 17, 2025 -

Walt Massey Chevrolet Franklinton responded

Thank you for such an incredible review! We’re thrilled you enjoyed our great selection and that our team provided attentive, friendly, and pressure-free service. We strive to make the buying process easy and transparent, and it’s wonderful to know we delivered that for you. We appreciate your recommendation and look forward to helping you with your next vehicle! 🚗😊

January 15, 2025

Very easy to work with, exceptional customer service and availability even after purchase of new vehicle. More

by Jessie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larrilyn Hickman
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Jan 15, 2025 -

Walt Massey Chevrolet Franklinton responded

Thank you for the fantastic review! We’re delighted you found us easy to work with and experienced exceptional customer service. Providing support even after the purchase is something we take pride in, and we’re so glad we could exceed your expectations. If there’s ever anything you need, don’t hesitate to reach out. Enjoy your new vehicle, and we look forward to serving you again in the future!

January 15, 2025

Excellent, we had a wonderful experience working with Larrilyn Hickman. Would highly recommend this dealership . More

by bamberbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larrilyn Hickman
Report | Print
Jan 15, 2025 -

Walt Massey Chevrolet Franklinton responded

Thank you for the amazing 5-star review! We're thrilled to hear you had a wonderful experience with Larrilyn Hickman. She is a valued team member, and we're so glad she could make your visit exceptional. Your recommendation means the world to us, and we look forward to serving you again in the future. If there's anything you need, don't hesitate to reach out!

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