1,050 Reviews of Walser Hyundai - Service Center
Kelly diagnosed the problem immediately and informed of the cost and the possibility that may be partially covered under warranty. When I arrived for service several days later I requested a new battery b the cost and the possibility that may be partially covered under warranty. When I arrived for service several days later I requested a new battery be installed which done. Service inspection showed the brakes down to 3-4mm. I requested new rotors and pads which was done. All of these services required only 2 1/2 hours while I waited in a well-appointed lounge. Excellent overall service. Outstanding communication from Kelly Lokken. More
My car has been there since Tuesday Nov 26 I waited 4 hours That day expecting it to be done No one came to waiting room to talk to me I went up to the desk and Moses was surprised I was waiting cuz t hours That day expecting it to be done No one came to waiting room to talk to me I went up to the desk and Moses was surprised I was waiting cuz they needed three days to get the part I left the car there and was notified Friday by text that the part was there I have called twice today and left messages I still have not heard if my car is ready to pick up More
Outstanding service and the video on my auto. I was in and out of service quickly. Thank you for great service. I was in and out of service quickly. Thank you for great service. More
Great service n Good employees. Comfortable waiting area with good coffee and snacks etc etc Comfortable waiting area with good coffee and snacks etc etc More
My very first experience was absolutely terrible until Moses K. took over my service communications. Since then, I am able to call him even for a simple oil change to schedule. He is personable and profes Moses K. took over my service communications. Since then, I am able to call him even for a simple oil change to schedule. He is personable and professional while being so knowledgeable and making me feel like the only customer in the dealership. More
All went well! Was able to get in at my appointment time. The waiting area is comfortable but the coffee is not very good. Was able to get in at my appointment time. The waiting area is comfortable but the coffee is not very good. More
Great service as always. I was well informed through out the entire process. Service was speedy and efficient. I was well informed through out the entire process. Service was speedy and efficient. More
Moses was fantastic and took very good care of me and my vehicle. Great communication. Thanks!! vehicle. Great communication. Thanks!! More
Your staff at Walser Hyundai in Brooklyn Park hid major transmission work done by your Recon center prior to selling me the vehicle. Work was not reported to Carfax. I was told your sales team knew nothing transmission work done by your Recon center prior to selling me the vehicle. Work was not reported to Carfax. I was told your sales team knew nothing about this. I found out through the service department after bringing car in due to noises vehicle started making the day after purchase. I returned the vehicle. Shady dealership! Beware!!! More
We had great service. Very helpful looking at vehicles and all the way to the final purchase. Very helpful looking at vehicles and all the way to the final purchase. More