Walser Hyundai - Service Center

Is worst customer service have ever experienced. Service manager argues with you befor he even here.'s what the problem is. Service teck tell you one thing Then turn around and lie about it. Service manager argues with you befor he even here.'s what the problem is. Service teck tell you one thing Then turn around and lie about it. More

Did a great job of keeping us informed and also working with sales department as we were selling car concurrent with service. with sales department as we were selling car concurrent with service. More

I was told I would get a phone call at 11 o’clock to tell me how the car was I called them at 2 PM for an update. Left a message called again. Left a message. Did not get any response that day called the nex me how the car was I called them at 2 PM for an update. Left a message called again. Left a message. Did not get any response that day called the next day and the service tech said it was a crazy day and sorry he did not get back to me. More

Moses Kawala , service advisor did a good job of communicating and explaining needs and results. communicating and explaining needs and results. More

Kelly is the best, she did a great job communicating the expectations, and following up to ensure the job was done right. Great service, thank you! expectations, and following up to ensure the job was done right. Great service, thank you! More

Kelli is a great service technician, She is prompt, courteous and thorough. she has made the process while tedious, less stressful. courteous and thorough. she has made the process while tedious, less stressful. More

As always service was very good. I do feel sorry for the employees that feel they need to pressure customers to respond to this survey. I do feel sorry for the employees that feel they need to pressure customers to respond to this survey. More

Fast and efficient. I enjoy working with Moses. He remembers how I like things on both of our Hyundais. I drive over an hour each way as I like Walsers people and facili I enjoy working with Moses. He remembers how I like things on both of our Hyundais. I drive over an hour each way as I like Walsers people and facilities More

I don’t appreciate getting theses after every visit. I also don’t like a minimum word count I also don’t like a minimum word count More

Very good, The service rep was very knowledgeable about the updates my car needed and did an excellent job getting my car don on time. the updates my car needed and did an excellent job getting my car don on time. More