Walser Hyundai - Service Center

Wonderful service by Gabby my advisor. Great communication from both Gabby and the tech working on my vehicle Great communication from both Gabby and the tech working on my vehicle More

Kelli was helpful and efficient. She was always courteous and made the process of replacing the engine far less stressful that it sounds. She was always courteous and made the process of replacing the engine far less stressful that it sounds. More

The check engine light came on on our daughters 2015 Tucson. We live over 30 miles from the nearest dealership and were concerned about driving the car that distance with the check engine light on. In Tucson. We live over 30 miles from the nearest dealership and were concerned about driving the car that distance with the check engine light on. Instead, we took it to a local car mechanic who read and documented the error code. The code was P1326 which was the knock sensor. Since there was a service bulletin for this issue, they advised that we drive it to the dealership. They cleared the error so we could drive the car to the dealership. When we arrived, we were informed that since the error was erased there was nothing that could be done, instead we were told to drive the vehicle until it failed again? So instead of taking steps to correct a known problem, my daughter is now driving an unreliable vehicle, with a known issue that the dealership refused to repair under warrantee. Someone needs to reconsider the stupid policy that is causing my daughter to drive an unreliable vehicle. Stop the stupid! More

New staff is very friendly. Better than whoever they had before. Will definitely be returning Better than whoever they had before. Will definitely be returning More

The service person, Gabby, was awesome! She was extremely helpful and engaging. I trust Walser with my vehicle She was extremely helpful and engaging. I trust Walser with my vehicle More

The Car was not washed after the service citing weather but I can not agree with that explanation because car washes operate every day irrespective of weather in Minnesota and the pricing was not transpar but I can not agree with that explanation because car washes operate every day irrespective of weather in Minnesota and the pricing was not transparent More

Explained things well- patient- respectful. My car feels like it’s running better after recommended service. My car feels like it’s running better after recommended service. More

Representative greeted me asked me what I was there for wrote up my concerns and had my car sent to the repair shop for immediate Service on my car. , which Didn’t take no more than an hour for a break job wrote up my concerns and had my car sent to the repair shop for immediate Service on my car. , which Didn’t take no more than an hour for a break job thank you Walser Hyundai Service crew More

I brought in the car with a List of several problems and they could find nothing wrong . There is plenty wrong. I’ve seen bulletins and lots of owner complaints with the same problems. I paid a lot of money they could find nothing wrong . There is plenty wrong. I’ve seen bulletins and lots of owner complaints with the same problems. I paid a lot of money for this car and I need it fixed More

Much improved visit over my previous visit one week ago. Better communication and knowledge of information Better communication and knowledge of information More