974 Reviews of Walser Hyundai - Service Center
Nice new building. Got an oil change completed in about an hour as they sad. Service rep was very curteous. Got an oil change completed in about an hour as they sad. Service rep was very curteous. More
Brought car in on a panic because it wasn’t running well it’s 2023…car specialist Vivian wasn’t helpful and walked away for 15 min. Car had to stay no loaner! it’s 2023…car specialist Vivian wasn’t helpful and walked away for 15 min. Car had to stay no loaner! More
They did not put oil cap on my vehicle, drove vehicle to discover this where it smelled like something was burning. I then had to drive my vehicle back to the dealership and wait for everything to be fixed. discover this where it smelled like something was burning. I then had to drive my vehicle back to the dealership and wait for everything to be fixed. I didn’t get refunded for the oil change and the inconvenience this caused after all that. On top of all that I never got an oil change sticker reminder for my vehicle. More
I thank the young service writer who fit me into the schedule after I missed my appointment by an hour He fit me in any way and completed the service in a timely manner schedule after I missed my appointment by an hour He fit me in any way and completed the service in a timely manner More
I love the new facility- very bright, clean, inviting! My service advisor (Moses) was very knowledgeable & polite. He listened to me and had answers to all my questions. My service advisor (Moses) was very knowledgeable & polite. He listened to me and had answers to all my questions. More
The dealer is good, but one employee is not worth to be the employee. He got attitude and he lied about me. He is ame Camaron thomas. He works at service. the employee. He got attitude and he lied about me. He is ame Camaron thomas. He works at service. More
On time with appt, Efficient. Assisted with nonscheduled problem of unhinged debris pan at no charge. Updated during my wait. Only problem - treats had apparently been demolished Assisted with nonscheduled problem of unhinged debris pan at no charge. Updated during my wait. Only problem - treats had apparently been demolished in the AM. More
I wish there was better communication about the timeline if my cars repairs. They were kind to give me a rental though and even extend my rental period. I may need an alignment because it seems worse but, w if my cars repairs. They were kind to give me a rental though and even extend my rental period. I may need an alignment because it seems worse but, will need to look into this further. My car has a new engine now though and it runs very well More
In addition to the recall work done, we had a synthetic oil change and tire rotation done. The cost estimate emailed to us was for $115 for synthetic oil and tire rotation but the bill handed us was about oil change and tire rotation done. The cost estimate emailed to us was for $115 for synthetic oil and tire rotation but the bill handed us was about $200. I called and asked about this discrepancy as was told that’s the price for synthetic. I stated that synthetic was listed on the initial invoice as well, was then put on hold and after a while, gave up…. More
Had a wonderful experience. Fixed my recall quickly and surprised me with a carwash! They were kind and informative through the process. Fixed my recall quickly and surprised me with a carwash! They were kind and informative through the process. More