Walser Hyundai - Service Center

There seems to be a communication gap between the front desk and the mechanics. Information relayed to the front desk isn't effectively communicated to the mechanics. They don't currently have a system fo desk and the mechanics. Information relayed to the front desk isn't effectively communicated to the mechanics. They don't currently have a system for capturing customer requests at the front desk. This can lead to missed information for the mechanics. More

When I got home after my oil change, there was oil dripping on my drive way. So I had to return to the dealer to have them check it out. They determined the tech didn’t clean off the oil that spilled dripping on my drive way. So I had to return to the dealer to have them check it out. They determined the tech didn’t clean off the oil that spilled when refilling it. So, I had to waste an hour of my time to take it back to the dealership to get it checked out, as well as spend time an money trying to get the oil stain off my driveway. They apologized, but you think they would have offered a complimentary oil change or two for the inconvenience and my time. Customer service seems to be a thing of the past. More

Got in and out unfortunately didn’t receive my maintenance email but it’s all good maintenance email but it’s all good More

Agent should explain in detail what’s covered and what’s not prior to purchase. not prior to purchase. More

Had a few problems but were dealt with well. Good communication! Our car feels like new! Good communication! Our car feels like new! More

Courteous service with quick response. Check in was easy as always and the request for Lyft back to work always helps. Check in was easy as always and the request for Lyft back to work always helps. More

They did a great job with my car. Oil was leaking and they took care of it. Everyone was friendly and explained everything Oil was leaking and they took care of it. Everyone was friendly and explained everything More

Customer service was great! Ii will come back again for sure..Thank you very much! Ii will come back again for sure..Thank you very much! More

The team provided excellent service. Everything went smooth with the transmission change and customer service was top notch. Specifically I had a fantastic experience working with Moses Everything went smooth with the transmission change and customer service was top notch. Specifically I had a fantastic experience working with Moses K. More

I Was charged more than what I was quoted when I called in. Otherwise they are fantastic in. Otherwise they are fantastic More