Walser Hyundai - Service Center

Great communication from Elijah. Super helpful. And kept me up to date on my repair status Super helpful. And kept me up to date on my repair status More

I keep getting reminders (CARFAX) about getting my trunk latch repaired even though it was supposedly done 2 weeks ago….Ethan said he’d call me about whether or not my extended warranty would pay for my low latch repaired even though it was supposedly done 2 weeks ago….Ethan said he’d call me about whether or not my extended warranty would pay for my low tire pressure light but I never heard from him….my appointment took 7 hours…I wasn’t kept informed about the progress of the work being done on my vehicle. Ethan was a nice kid in a situation where I understood a couple of mechanics were out sick? A couple of benches outside for customers to wait would be nice—-also a pop machine and a snack machine…On rereading this it sounds very negative. However, that was my experience on this visit. Most times I’ve been very satisfied…… More

What a rough experience. I was given a "service done by" date 5 times, and all of them were wrong. What was supposed to take 2 days took 6... The service advisor didn't seem I was given a "service done by" date 5 times, and all of them were wrong. What was supposed to take 2 days took 6... The service advisor didn't seem to know what they were doing to my car, and it made my move out of town incredibly stressful. I was late to class, had to panic-pack, etc. Very disappointing. More

Timothy Lewis is a jewel. What ever you are paying him, it probably not enough......just don't charge me more, okay? LOL . The service also was exemplary. I intent to have What ever you are paying him, it probably not enough......just don't charge me more, okay? LOL . The service also was exemplary. I intent to have all of the service on my 2004 Hyndai done at your shop. More

I received a paint recall which you guys called the #Warranty extension but it was on a recall form so very confusing. It’s still cost me $1100 to have the hood and the roof painted on my daughter’s 20 #Warranty extension but it was on a recall form so very confusing. It’s still cost me $1100 to have the hood and the roof painted on my daughter’s 2017 Hyundai ELANTRA. It took me four times… No kidding four times, I had to come in there to finally get things going. It took almost 2 years to get the claim going unbelievable. More

Walser Hyundai is THEE best. Technicians is ultra polite, well-trained, and the service is excellent. A winning experience every time. Technicians is ultra polite, well-trained, and the service is excellent. A winning experience every time. More

Samson, was helping me for all what i need. and got both my windshield replaced even though i have to come back for the installation. great job. and got both my windshield replaced even though i have to come back for the installation. great job. More

I always have a good service experience at this dealership. They are taking really good care of the car we bought there. 213,000 miles and counting. dealership. They are taking really good care of the car we bought there. 213,000 miles and counting. More

It was a good service experience overall with immediate attention, well explained issue and on time delivery.Appreciated the free ride home attention, well explained issue and on time delivery.Appreciated the free ride home More

I will never buy a Hyundai again. Poor customer service, poor vehicles, poor everything. They just built a new building so I guess they have that going for them 🤷🏼‍♀️ Poor customer service, poor vehicles, poor everything. They just built a new building so I guess they have that going for them 🤷🏼‍♀️ More