Walser Hyundai - Service Center

Gabby explained all the work needed to be done and work was done on time. was done on time. More

Service rep was friendly and helpful! Timing was as estimated! Positive expereince- would to tally recommend Timing was as estimated! Positive expereince- would to tally recommend More

This rating is directly based on how much effort Kelli Locken put into our service. I left due to the previous service staff and Kelli made me return with confidence that my decision to purchase a Hyunda Locken put into our service. I left due to the previous service staff and Kelli made me return with confidence that my decision to purchase a Hyundai was a good one. More

Everyone was nice enough, not really good at explaining what was going on and the results of the routine inspection. At most places, someone would talk through the results, everyone seemed really bored an what was going on and the results of the routine inspection. At most places, someone would talk through the results, everyone seemed really bored and not into it that day. Weather stunk that day so maybe either I or they were in the mid-winter funk. More

They got us in right away and fixed the problem. I can’t ask for anything more than that! I can’t ask for anything more than that! More

Wonderful service by Gabby my advisor. Great communication from both Gabby and the tech working on my vehicle Great communication from both Gabby and the tech working on my vehicle More

Kelli was helpful and efficient. She was always courteous and made the process of replacing the engine far less stressful that it sounds. She was always courteous and made the process of replacing the engine far less stressful that it sounds. More

The check engine light came on on our daughters 2015 Tucson. We live over 30 miles from the nearest dealership and were concerned about driving the car that distance with the check engine light on. In Tucson. We live over 30 miles from the nearest dealership and were concerned about driving the car that distance with the check engine light on. Instead, we took it to a local car mechanic who read and documented the error code. The code was P1326 which was the knock sensor. Since there was a service bulletin for this issue, they advised that we drive it to the dealership. They cleared the error so we could drive the car to the dealership. When we arrived, we were informed that since the error was erased there was nothing that could be done, instead we were told to drive the vehicle until it failed again? So instead of taking steps to correct a known problem, my daughter is now driving an unreliable vehicle, with a known issue that the dealership refused to repair under warrantee. Someone needs to reconsider the stupid policy that is causing my daughter to drive an unreliable vehicle. Stop the stupid! More

New staff is very friendly. Better than whoever they had before. Will definitely be returning Better than whoever they had before. Will definitely be returning More

The service person, Gabby, was awesome! She was extremely helpful and engaging. I trust Walser with my vehicle She was extremely helpful and engaging. I trust Walser with my vehicle More