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Walser Hyundai - Service Center

Brooklyn Park, MN

4.5
969 Reviews

969 Reviews of Walser Hyundai - Service Center

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November 20, 2024

Great service dept EXCEPT I found it very difficult to get a live human on the phone when acutely needed. More

by sntravel60
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
na
November 20, 2024

excellent staff - on time and vehicle completed on time. Vehicle was washed and returned very lean. More

by Michael P Haider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhett Dressel and Kellie
November 19, 2024

Friendly intake person and he explained everything to me regarding my oil change and my tires. More

by kathymorson18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Limited appointment availability. I had to call several times to confirm that the recall service was included in my appointment. More

by garcesfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Did not receive a complimentary wash at the last service appointment. I was very disappointed. More

by rhjulberg
Recommend Dealer
Yes
Employees Worked With
Can’t remember yher name
November 15, 2024

Entire staff was really nice and understanding. They kept in touch with me throughout the whole process. I’m really pleased with the repairs as well as the level of professionalism. More

by agaphelps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler was amazing from the start
November 15, 2024

Very helpful and transparent! Provided me with extra info about tires when asked and let me know it wasn't as urgent as another shop made it seem. I really appreciate the honesty More

by Jaiden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

No parts in stock last time( May 2024) and this time Novemver 2024. I have to leave my car 9 days in dealership. Not communicating very well repairs. More

by J.leedental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Antes
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

When finishing a job for pickup should call and leave Voicemail not just leave a text More

by herlee337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Very professional and helpful. I was very comfortable in the waiting area. The dealership is very clean and inviting. More

by J_Schreckenghaust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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