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Walser Experienced Autos Burnsville
Burnsville, MN
66 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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66 Reviews of Walser Experienced Autos Burnsville
January 15, 2024
Purchased a car from Walser in Burnsville and had a great experience. Nick was great and made the process stress-free and efficient, Tory was great as well and I will recommend them to friends and family in experience. Nick was great and made the process stress-free and efficient, Tory was great as well and I will recommend them to friends and family in the future. Thanks again Nick and Tory for the good car buying experience. More
by TORI.NEWBAUER
Verified CustomerEmployees Worked With
Nick & Tory
January 07, 2024
Easiest car purchase ever. The sales team was great. They provided car details ahead of time making it only a matter of seeing and test driving the car. Purchased and drov The sales team was great. They provided car details ahead of time making it only a matter of seeing and test driving the car. Purchased and drove off the lot in an hour! More
by JENNIFER.R.LAFONTAINE
Employees Worked With
Philip Mitchell, Kyle Antes
January 04, 2024
The customer service is excellent I was treated very well and they found the perfect car for me! No pressure at all they gave me great advice to help me choose my infinity Q50 and they found the perfect car for me! No pressure at all they gave me great advice to help me choose my infinity Q50 More
by WESTLUND893
Employees Worked With
Kyle Antes
August 06, 2023
Listing vehicles that are not Road Ready at day of showing, test drive, and for potential same day purchase and driveway is a poor choice of dealership & staff to neglect such simple choices for a qui showing, test drive, and for potential same day purchase and driveway is a poor choice of dealership & staff to neglect such simple choices for a quick, smooth, and enjoyable experience! When customer in some instances travels 90 minutes round trip or more for a scheduled appointment, you’d expect a more professional service which starts with the manager. In this case, on site manager Kevin not only lost a sale, but due to Kevin’s lack of proper choice of words in communication and lack of professional manner, HE lost the company a sale. Customer was prepared to purchase at the requested 45.5K, until Kevin had a poor choice of words on responding to all the deficiencies found during the pre, drive, and post test drive. This vehicle WAS NOT ready to be sold, wasting valuable time to a customer but he stated the 500$ increased price reduction ended on day of test/view day.. this vehicle had a weeks worth of update maintenance before ready as an honest sale. This was not the self proclaimed Positive Walser Way Experience motto Kevin proclaimed. Kevin provided unprofessional, questionable Honesty & Integrity all on the badge of the Walser Dealership.. Salesman Carlos, you were a pleasure to work with! Best wishes to you! More
by TurboRog
Employees Worked With
Carlos-Salesman(👍🏼) & On-Site Mgr Kevin(👎🏼)
August 05, 2023
Sales Representative Carlos a pleasure reviewing Details and condition of vehicle of interest. We both took notes of the deficiencies expecting a pleasant response from on-site manager Kevin. #1, I didn’t w and condition of vehicle of interest. We both took notes of the deficiencies expecting a pleasant response from on-site manager Kevin. #1, I didn’t want to find the deficiencies, nor shiukd a vehicle lost a vehicle for sale without 100% operational as stated in advertising. To me, this deceit is the opposite of what the Walser Way Experience claims to be. Not impressed and extremely large waste of time with a 90 min R/T with cash liquidities ready to complete a fair deal! IMHO, the on site manager, Kevin, needs to be held accountable with his unprofessionalism and be sent for Speech & Communication WorkShops via the Walser Way for a lost sale, a difference of 500$ for the inconvenience, deceit of condition vehicle, and unprofessional dialogue discussion with customer.. I’ve had the Real Deal Walser Way Experience, but at the Wayzata location! I highly recommend BP & Wayzata. Kevin is a cancer to the Burnsville location and hope I’m a rarity walking out Shaking my Head.. More
by TurboRog
Employees Worked With
Carlos
February 18, 2023
My husband and I came in a couple of weeks ago to look at the 2018 Cadillac CT6 and were blown away by how fantastic Carlos and the management team are! Carlos took his time and explained everything about th the 2018 Cadillac CT6 and were blown away by how fantastic Carlos and the management team are! Carlos took his time and explained everything about the car, the process of getting the car, so we applied to get it. We just got our beautiful vehicle yesterday and I am in love with it! Thank you, Carlos and the management team for a fantastic experience! We’re definitely recommending your dealership to others! More
by Danielle
Employees Worked With
Carlos, Jan and Tory
January 30, 2023
My husband and I recently purchased a vehicle from Walser Experienced Autos in Burnsville and had a very positive experience. We worked with Tuna and from the moment we called to check if the vehicle was sti Experienced Autos in Burnsville and had a very positive experience. We worked with Tuna and from the moment we called to check if the vehicle was still available, he was going above and beyond for us. It was about a 30 minute drive for us, and he stayed with us past closing to assure all our questions were answered. I’m not usually one to write reviews, but feel compelled to write one when after our experience at Walser with Tuna. Highly recommend using him to help you! More
by Lexie
Employees Worked With
Tuna
September 16, 2022
Worked with Dan and didn’t regret it if ur gonna buy a car from here I’d say go through Dan he walks u through everything and won’t sell a xxxx car car from here I’d say go through Dan he walks u through everything and won’t sell a xxxx car More
by Jacquie15788
Employees Worked With
Dan
