Walser Chrysler Jeep Dodge RAM - Service Center

It was good. Clean dealership, good service, friendly people They do a great job with time management Clean dealership, good service, friendly people They do a great job with time management More

It was Great! ! Loved my experience with Walser team !!! Wish I remembered names!! Everyone was professional, kind and willing to accommodate - even introduced me t ! Loved my experience with Walser team !!! Wish I remembered names!! Everyone was professional, kind and willing to accommodate - even introduced me to the popcorn machine! I was told it would be 1 and 1/2 hour - I think it was actually 3 hours - But the great thing was - I was so comfortable!! I read my book, had a couple snacks - took a nap - had some popcorn - read my book some more- it was so relaxing I didn't even notice how long it took! Then this kind young lady told me my car was done and actually walked me to my car ... and showed me how to reset my clock - yippee - what a great experience - totally love Walser??. Great Customer Service!!! So hard to find these days! Thank You All so Much kb More

Communication was excellent with Amber. Video from mechanic was informative. Service timing and promised delivery were right in Video from mechanic was informative. Service timing and promised delivery were right in More

Great The experience was great. Efficient. Words words words words words words words words words Efficient. Words words words words words words words words words More

Good. I never receive any coupons from you. This is a big complaint of mine. I never receive any coupons from you. This is a big complaint of mine. More

The service was outstanding, they guys where every knowledgeable about my situation and was able to get in an appointment at the last min. knowledgeable about my situation and was able to get in an appointment at the last min. More

1 - Unhappy with substantial charge for 'diagnostics' on a known issue, where all I was asking is to check if the part had been ever replaced or if it was still the original (OEM) part. I know I agreed to t a known issue, where all I was asking is to check if the part had been ever replaced or if it was still the original (OEM) part. I know I agreed to the charge when the Liberty was dropped off on 1/4, but the steep charge for what was being requested was still surprising. 2 - No initial timeline for repairs was provided with repair estimate. It would have been nice to know when making the decision for the repair how long we would be without the Liberty. 3 - Question of 'what is the implications/risks/impacts of the 'outer shaft' issue?' was never answered. When deciding to perform optional repairs, it would be nice to know the risk of not performing the repairs. 4 - Service quality is lower than prior work, lack of car wash was surprising. It is a small item, but I used to feel like I was getting 'premium service' when bringing the Liberty to your dealership, but not this time. More

Great customer service! Great location! Friendly staff and welcoming waiting room So many Jeeps on the lot to look at! Great location! Friendly staff and welcoming waiting room So many Jeeps on the lot to look at! More

Spent 4k on repairs and still had to bring back due to oil leak. Still smell oil burning and alignment still off oil leak. Still smell oil burning and alignment still off More