Walser Chrysler Jeep Dodge RAM - Service Center

Great service. Always friendly and easy to deal with. I do wish appointments weren’t scheduling out so far. Always friendly and easy to deal with. I do wish appointments weren’t scheduling out so far. More

Great job and great communication throughout the service process. Very easy to work with, good experience! process. Very easy to work with, good experience! More

Service rep was very thorough. Made sure to know exactly what I wanted done. Explained everything. Made sure to know exactly what I wanted done. Explained everything. More

Had my vehicle for 4 weeks to do $200 worth of labor. Left the vehicle dirty and out of gas. Left the vehicle dirty and out of gas. More

The employees are so nice that I’m sad I have to complain about all the problems I have had with my car and Jeep not being responsive enough!! about all the problems I have had with my car and Jeep not being responsive enough!! More

Ethan was extremely Kind but Professional. He was patient with a Couple of Senior Citizens who had not bought a car in 21 years. We felt no pressure, only understanding & kindness towards a ce He was patient with a Couple of Senior Citizens who had not bought a car in 21 years. We felt no pressure, only understanding & kindness towards a certain couple in their late 70's, who had not really reached a decision to buy a car, that was not a V8 & wound up pulling the trigger & buying 2 V6's! More

My maintenance appointment needed to be rescheduled because they didn't have a rental available despite being requested. I moved meetings around and took time off to bring in the vehicle. Now I have to because they didn't have a rental available despite being requested. I moved meetings around and took time off to bring in the vehicle. Now I have to do that all over again 3 days later. More

Tyler was great and friendly knowledgeable but my service tech skipped a few video points during inspection and was kind of bland and fast about the entire thing, and that's what I come there for basically. tech skipped a few video points during inspection and was kind of bland and fast about the entire thing, and that's what I come there for basically. More

Extremely difficult to work with. No problem solving skills. No solution based care. Lack of follow through. Intense pressure to piece meal fix. No ability to work with case manager a No problem solving skills. No solution based care. Lack of follow through. Intense pressure to piece meal fix. No ability to work with case manager at Jeep customer care. When asked to speak with manager on Monday, still no call back…and it’s Friday! More

Worst customer service experience ever. Still waiting since Monday for a call back from manager. The guess the sales manager had better ideas to ground my lease than I did. Easier for them Still waiting since Monday for a call back from manager. The guess the sales manager had better ideas to ground my lease than I did. Easier for them to pawn off the lemon than work with Jeep customer care to actually determine the recurring issue. More