Walser Chrysler Jeep Dodge RAM - Service Center

Tyler was a great service advisor and advocated for me to the best of his ability! the best of his ability! More

Very pleasant and helpful. I will continue to service my truck here. Filler,filler,filler I will continue to service my truck here. Filler,filler,filler More

Definitely will not use the service department at this dealership. I had a very negative experience. Brought my 17 year old daughters Jeep in for oil change and tire rotation. When I left and entered the dealership. I had a very negative experience. Brought my 17 year old daughters Jeep in for oil change and tire rotation. When I left and entered the highway the vehicle tires were bouncing all over. I am glad it was me and not my daughter driving it. The service representative did mention they noticed there was an issue with the aftermarket wheels. He told me that at least one of the wheels was missing a spacer between the hubs and the wheel and I should look into it. He failed to inform me that the wheels could or would bounce around violently like they did. There was zero issues with the tires/wheels leading up to the appointment when I sped the vehicle off. I feel that if they knew this could happen they should have test driven it or been more proactive in ensuring the vehicle was safe to drive. I immediately took the vehicle to a trusted service shop, they installed the missing wheel hub spacers and the issue was resolved. I have lost all trust in Walser Jeep in Hopkins. I have three vehicles that I have brought to this dealership but, I will never trust them again. More

Dropped truck off to have them look at radio issues Had radio issues, wanted to get it replaced radio issues, wanted to get it replaced More

Great service fast turnaround service adviser keep me informed. They worked with my warranty company . informed. They worked with my warranty company . More

They try to take advantage of you if you're a woman. They tried to charge me 3 times for same service but I was paying attention!!! They tried to charge me 3 times for same service but I was paying attention!!! More

My truck had problems which required extensive work and replacement of the engine. I was provided a rental vehicle and the repair was completed in a professional manner replacement of the engine. I was provided a rental vehicle and the repair was completed in a professional manner More

One of the reasons I went in for did not get fixed and the other reason, I’m still having a problem with. They kept me up to date every step of the way but I’m still having issues. the other reason, I’m still having a problem with. They kept me up to date every step of the way but I’m still having issues. More

Great service. Have been here twice and will continue to bring my vehicle to this dealership. Have been here twice and will continue to bring my vehicle to this dealership. More

Great, knowledgeable staff and a comfortable lounge space and amenities. Loved my rental vehicle - very clean and enjoyable to drive a model I might never have otherwise experienced. and amenities. Loved my rental vehicle - very clean and enjoyable to drive a model I might never have otherwise experienced. More