Back

Walser Chrysler Jeep Dodge RAM - Service Center

Hopkins, MN

4.2
842 Reviews

842 Reviews of Walser Chrysler Jeep Dodge RAM - Service Center

Sort by
May 07, 2025

Under staffed with good techs. Missed a diagnosis and have to go back Tech didn't find the issue now I have to make a return appt. More

by pvansleet5
Recommend Dealer
Yes
May 07, 2025

Excellent communication and customer service! Also very knowledgeable. Very clean, friendly and inviting waiting area. More

by lisastachowski
Recommend Dealer
Yes
Employees Worked With
Drew Hampton
May 07, 2025

Went in for an oil change and tire rotation. Left sooner than I thought I would have to wait. More

by johnwshimota
Recommend Dealer
Yes
Employees Worked With
Jim Sochko
May 07, 2025

Repairs took 11 days, during which I was suppose to get a loaner vehicle per my warranty contract. Never got a loaner so I had to pay for a rental out of pocket. Overall there didn't seem to be a sense of ur More

by jacobjbpapke
Recommend Dealer
No
Employees Worked With
Jim
May 06, 2025

A quick oil change - comfortable lounge. The coffee machine was awesome but could use better cream. More

by MHAMDORF
Recommend Dealer
Yes
Employees Worked With
Adrian
May 05, 2025

Great service and nice staff. Brought my car in for a new radio and they had the service done in 3 hours flat More

by tylerj12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Resch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

Responded quickly, explained the issues. He updated me on the progress of the service, what parts were involved, cost estimates and when I could pick up the vehicle. More

by keith74
Recommend Dealer
Yes
Employees Worked With
Steven Belzer
May 05, 2025

The service department is friendly and ready to help out, with updates, quotes and answering questions. More

by jlittle12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Resch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Little
May 05, 2025

Service was very good. Adrian was so thoughtful and kind when I checked in and out after the service was completed More

by jskeski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
May 05, 2025

Idk, but the issue it was in for popped up with in 15 minutes of when I got the vehicle back, so I went and traded it in, because a sales person never reached out from walser while my vehicle was in ther More

by DCLANDREVILLE
Recommend Dealer
No
Employees Worked With
Idk, but the issue it was in for popped up with in 15 minutes of when I got the vehicle back, so I went and traded it in, because a sales person never reached out from walser while my vehicle was in there for repair