Walser Chrysler Jeep Dodge RAM - Service Center
Hopkins, MN
914 Reviews of Walser Chrysler Jeep Dodge RAM - Service Center
The wrong part was ordered. I had to call multiple times to see when the part would be in. I was told there was no date even though there was the part available on mopar website I had to call multiple times to see when the part would be in. I was told there was no date even though there was the part available on mopar website. I’m very upset with how this was handled and now I’m once again waiting for a part to come in and no one has called me to keep me in the loop. More
Reception, and service, were great. Tyler was very personable. And I really appreciated the videos of the vehicle service. I'll be making Walser my regular vehicle service provider. Tyler was very personable. And I really appreciated the videos of the vehicle service. I'll be making Walser my regular vehicle service provider. More
The service center here has been helpful, and I appreciate their support. However, I’m disappointed with the inspection that was done on the used truck I purchased from another Walzer dealership—no appreciate their support. However, I’m disappointed with the inspection that was done on the used truck I purchased from another Walzer dealership—not this particular Dodge store in Hopkins. The truck was halfway out of coolant, and the AC didn’t work due to being low on refrigerant. These are basic issues that should have been caught during a proper inspection. Thankfully, the Hopkins service team has been taking care of it, even though I didn’t buy the truck from their location. I appreciate their help, but the overall experience has left me questioning the inspection standards across the Walzer group. More
I am always satisfied with my interactions with the service department . The quick service and accurate diagnosis of the problem I brought my Jeep in for. service department . The quick service and accurate diagnosis of the problem I brought my Jeep in for. More
From the moment I messaged about looking at a vehicle, to purchasing a vehicle then scheduling a service appointment- I had top service. Everyone one I encountered was considerate and listened to my needs. purchasing a vehicle then scheduling a service appointment- I had top service. Everyone one I encountered was considerate and listened to my needs. More
Great intake. Great communication on work to be done. Great pickup. I am a 20 year plus customer who returns due to satisfaction. Great communication on work to be done. Great pickup. I am a 20 year plus customer who returns due to satisfaction. More
Great team. Addressed my concerns and communicated their progress. Highly recommend . Scott ensured that I was happy Addressed my concerns and communicated their progress. Highly recommend . Scott ensured that I was happy More