Walser Chrysler Jeep Dodge RAM - Service Center
Hopkins, MN
648 Reviews of Walser Chrysler Jeep Dodge RAM - Service Center
My experience a year ago was great, not as good this time. Communication was a challenge at times. Service employee didn’t have clear answers to what was wrong or costs for repair that was needed. I und time. Communication was a challenge at times. Service employee didn’t have clear answers to what was wrong or costs for repair that was needed. I understand it was difficult to source parts for 2008 vehicle, but then received two different answers on what was wrong and three different costs that differed by up to $2,000. They never really settled on what was needed, so I paid the fee to troubleshoot and took the car home. More
This dealership has repeatedly failed to communicate, whether it is scheduling appointments, confirming how long appointments will take, confirming if I will get my car back before end of day or not, and whether it is scheduling appointments, confirming how long appointments will take, confirming if I will get my car back before end of day or not, and more. I have been left unexpectedly without a car without any update or communication. I have had to wait an hour to leave after service was done due to errors in my billing that I discovered while checking out. More