Walser Chrysler Jeep Dodge RAM - Service Center

I used to love this location but the last couple of times it’s been horrible last time I booked an appointment at 7am and they didn’t start until 10am and then when I left they broke the car even more it’s been horrible last time I booked an appointment at 7am and they didn’t start until 10am and then when I left they broke the car even more More

Kaden was great to work with! He was new to this Walser location, though I believe he came from another Walser location. He was attentive to my wife and I and we felt good buying He was new to this Walser location, though I believe he came from another Walser location. He was attentive to my wife and I and we felt good buying from him. The location was very clean and I did not feel pressured to purchase any add-ons, though I did purchase so based on the value I perceived rather than feeling pressured. Overall the experience was pleasant and I would recommend Walser to anyone looking to buy new or used! More

I purchased my Ram from this dealership based on a recommendation from a friend, it was easy low pressure purchase and I feel I received a pretty good deal. I've had my vehicle serviced here 4-5 time recommendation from a friend, it was easy low pressure purchase and I feel I received a pretty good deal. I've had my vehicle serviced here 4-5 times and mostly had a good experience. More

The service was very good and informative. Everything was resolved timely and the popcorn was amazing. Everything was resolved timely and the popcorn was amazing. More

I’ve had two appointments and both have been rescheduled. I called the day prior to see if the loaner vehicle would be available and if I could come in early. I arrived and there was no loaner vehicle avai I called the day prior to see if the loaner vehicle would be available and if I could come in early. I arrived and there was no loaner vehicle available and I was unable to get into my appointment and I haven’t heard from the service department to reschedule. I’m very disappointed and I don’t understand. More

Excellent experience in buying the jeep wrangler. Very knowledgeable and cooperative staff in the showroom Very knowledgeable and cooperative staff in the showroom More

Fabulous work done. No issues and questions answered promptly. Happy with the results and my car now has a working heater/ air conditioner. No issues and questions answered promptly. Happy with the results and my car now has a working heater/ air conditioner. More

My recent experience was terrible. Routine work resulted in damage needing new parts and rendering vehicle undriveable for 10 days. Poor communication afterwards. No apology given. Routine work resulted in damage needing new parts and rendering vehicle undriveable for 10 days. Poor communication afterwards. No apology given. More

Messed my Jeep up. My Jeep entered with low tire pressure and left with 5 tire sensors not working, and then they wanted to charge me to repair it. Also, I would have h My Jeep entered with low tire pressure and left with 5 tire sensors not working, and then they wanted to charge me to repair it. Also, I would have had to lose hours from work to have the work done. I simply can’t afford the money nor time to correct their error, so I drive around with faulty tire pressure sensors lighting up my dashboard. More

Service advisor stated that after calling the warranty company they denied my claim and stated due to corrosion and rust. After requesting to speak to manager and explain the warranty description he call company they denied my claim and stated due to corrosion and rust. After requesting to speak to manager and explain the warranty description he called back and got the claim approved. This shouldn’t have had to go to the measures it did and I felt no support on this claim from a dealership I have spent thousands at. More