Walser Chrysler Jeep Dodge RAM - Service Center
Hopkins, MN
639 Reviews of Walser Chrysler Jeep Dodge RAM - Service Center
Jim Sochko is the absolute best customer service representative. He is always knowledgeable and courteous, and treats customers with respect. representative. He is always knowledgeable and courteous, and treats customers with respect. More
Everything was fine just had to end up calling in as when I tried to book an appointment online it only would book the oil change not a tire rotation too I tried to book an appointment online it only would book the oil change not a tire rotation too More
I have received a couple phone calls regarding my plug in hybrid jeep rubicon. The service technician was very thorough in his explanation of the recall work and what is needed and what to watch out for in t hybrid jeep rubicon. The service technician was very thorough in his explanation of the recall work and what is needed and what to watch out for in the future. I will continue to bring my business to the Hopkins Jeep dealer. More
The service tech that helped was Amber Larson and she was fantastic. The problem of course was intermittent and a pressure test did not reproduce the leak. I made a video of the leaking hose that only leak fantastic. The problem of course was intermittent and a pressure test did not reproduce the leak. I made a video of the leaking hose that only leaked when cold at first start. She asked me to send it to her and they fixed it immediately. No more leaks! Very good communication , availability and cooperation. They also provided a free ride to/from my home. Great experience at dealership!! More
Can't get an service appointment in a realistic timeframe. They didn't help me manage my power train warranty. It got cancelled. They removed the heat shield on my last appointment and didn't wan timeframe. They didn't help me manage my power train warranty. It got cancelled. They removed the heat shield on my last appointment and didn't want to order a new one. Staff not trained well. Some staff not very friendly. More
This dealership is way too expensive. They completed a realignment for my jeep and only inspected 3 other issues I requested and I came home with a $500 bill. Avoid if you can. They completed a realignment for my jeep and only inspected 3 other issues I requested and I came home with a $500 bill. Avoid if you can. More