
Walser Chrysler Jeep Dodge RAM
Hopkins, MN
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Brought it in after another dealer said it was an egr valve leak in cylinder 6 .they couldn't get the warrenty fixed because of the walser extended warranty loophole. We were forced to tow the vehicle to valve leak in cylinder 6 .they couldn't get the warrenty fixed because of the walser extended warranty loophole. We were forced to tow the vehicle to the walser dealer were they replaced the injector. Called me and told me that it was ready but when I got in it to leave, the check engine light was still on. They didn't fully tighten a valve and had to bring to back into the shop. More
Bought an expensive 2021 dodge ram limited I didn't fought on the price or anything, I didn't get even a free oil change or even a xxxx tired rotation for buying a $48000 truck I should deserve at leas fought on the price or anything, I didn't get even a free oil change or even a xxxx tired rotation for buying a $48000 truck I should deserve at least a freaking car wash More
I had great service for my oil change, filter, change, and tire rotation! Jim always does a great job! and tire rotation! Jim always does a great job! More
Manger doesn’t know motors/engines. xxxx poor understanding. Shave your ugly full-man-chew. Looks unprofessional and you talk like a spoiled xxxx xxxx poor understanding. Shave your ugly full-man-chew. Looks unprofessional and you talk like a spoiled xxxx More
Great customer service and easy to work with. They were the only dealership that was great to follow up with and consistent in prices They were the only dealership that was great to follow up with and consistent in prices More
Bought a new vehicle which turned out to have paint defects that couldn't be fixed. Dan F and Dan R worked with us to get a different new vehicle. Took awhile but we ended up with an upgraded Grand Ch defects that couldn't be fixed. Dan F and Dan R worked with us to get a different new vehicle. Took awhile but we ended up with an upgraded Grand Cherokee. We appreciate all they did to take care of us. More
I always come away from my appointments at Walser with a good feeling. The check-in and check-out are always smooth, the service assessments and costs are transparent and trustworthy, and the customer loung good feeling. The check-in and check-out are always smooth, the service assessments and costs are transparent and trustworthy, and the customer lounge is the best around. More
This dealership was absolutely terrible with communication and just general knowledge of the brand of cars that they sell. Bringing a Chrysler to a Chrysler dealership should bring peace of mind communication and just general knowledge of the brand of cars that they sell. Bringing a Chrysler to a Chrysler dealership should bring peace of mind and instead my car was in the shop for a month with me going back an Garth twice for a "completed" car only to easily point of multiple things that were undone, or just presented poorly. Paper from the service center left in the car, no car was offered. Just an overall poor experience that left me truly wondering what the 200$/hour labor cost was for More
It’s typical you come in check your car in and they tell you the wait time. But this time they could not find my appointment and when they did, it was under someone else's name...... my wait time was suppos you the wait time. But this time they could not find my appointment and when they did, it was under someone else's name...... my wait time was supposed to be an hour and 15 minutes. I ended up sitting for an hour and 45 minutes then a different service representative inform me about tires, air filter and brakes. And would I like any of that done I said yes just the air filter and the brake thing. Then that took an additional hour and a half and I sat in that establishment for three hours total I have never experienced such xx from walser. Was a little upset, but life goes on More
I like having the video inspection done to visually see what needs to be serviced. This method allows the service to be done & I get my vehicle back in a timely manner. what needs to be serviced. This method allows the service to be done & I get my vehicle back in a timely manner. More