Walser Buick GMC Roseville

We had a wonderful experience with Andrei. He was extremely knowledgeable and very helpful. Not pushy in any way - he stayed within our budget and offered many different options for vehicles based o extremely knowledgeable and very helpful. Not pushy in any way - he stayed within our budget and offered many different options for vehicles based on our needs. We highly recommend working with him! Thank you for a great car-buying experience, Andrei! More

Mike was a very good dealer to work with. Was very pleasant,knowledgeable and honest. Really happy we got him to work with when we bought our Tahoe. pleasant,knowledgeable and honest. Really happy we got him to work with when we bought our Tahoe. More

Customer Service was good-great. Both Andrei and Matthew were very friendly, helpful, and answered any questions I had. The only negative thing I can come up with is that I had an appt. at 2 and Andrei was were very friendly, helpful, and answered any questions I had. The only negative thing I can come up with is that I had an appt. at 2 and Andrei was still trying to sell us a vehicle when we told him he had to go. Quality of work was good. Both salesmen did a great job on their end. On the negative side, it took a very long time waiting for the paper work to be printed and have the vehicle ran through the car wash. It wasn't a big deal but I was told it would take aprox. 15 min. and I sat for nearly an hour. Friendliness- Great cant complain about both salesman friendliness and personality. Overall Experience- good. Take away the time spent waiting and I would have chosen great. Price- Cant complain. vehicle stated around $24,000 and I paid $19,998. According to Blue Book it was lower then a clean trade-in. More

Eric took his time and really listened to what we were looking for. He offered many options and was very friendly. He found the perfect car for us and I really appreciate the extra effort he put forth. looking for. He offered many options and was very friendly. He found the perfect car for us and I really appreciate the extra effort he put forth. More

Ken was patient and answered a lot of questions. Their trade in price was good and and the sale price was below book. I would recommend Ken to friends and family. trade in price was good and and the sale price was below book. I would recommend Ken to friends and family. More

My wife and I worked with Dave Middleton in our car buying experience. I came into Walser with my guard up and I was Immediately put at ease by Dave's professional yet easy going personality and attit buying experience. I came into Walser with my guard up and I was Immediately put at ease by Dave's professional yet easy going personality and attitude. I did not feel pressured to buy a vehicle and this made all of the difference. Dave walked us though the whole process and made sure that we were happy with our purchase. Dave spent an enormous amount of time with us to ensure that we both understood the SUV that we were purchasing and to make sure that we were comfortable and satisfied through every step of the way. Dave was always available when I had questions after the sale and always greeted my wife and I with a smile and a handshake. Dave is a real class act and i would recommend him 100% to all of my friends and family that are looking for a new or used car. I will definitely be returning to Walser the next time I need another vehicle. I also worked with Scott to resolve an accidental mixup. Scott was willing to do whatever needed to do to resolve the situation and to ensure my happiness. Scott ended up giving me more for my trade in than I ever thought I would get, I was very pleased! Both people I worked with are A+ people and employees. Go to Walser Roseville if you want an above and beyond car shopping experience. More

Our visit to Walser Buick/GMC Roseville was an excellent experience. In fact, compared to other dealerships we have purchased cars from, this was the best experience we have ever had. Our salesman, Nick Her experience. In fact, compared to other dealerships we have purchased cars from, this was the best experience we have ever had. Our salesman, Nick Hermann, was very straight forward during the entire process. I was trading in an old vehicle during this process, and when Walser says they will offer the best trade in price first to avoid negotiations, they do it. They even sit down and give you the reasons and sources used to come up with the trade in price. Walser has definitely gained a repeat client for whenever we need to get another vehicle! More

We have always had great luck and experience with the Walser way. Matthew was wonderful to work with; he was not a pushy salesperson. He was genuine, knowledgeable and easy to converse with - even as w Walser way. Matthew was wonderful to work with; he was not a pushy salesperson. He was genuine, knowledgeable and easy to converse with - even as we waited for paperwork to go through. More

Jordan was awesome and would recommend this place to friends and family. He went above and beyond and did not rest until I was satisfied. friends and family. He went above and beyond and did not rest until I was satisfied. More

I used the trade-in appraisal service offered on your own website (Black Book). I used another appraisal service recommended by you (NADA). I used another independent appraisal(KBB). All suggest my vehicle i website (Black Book). I used another appraisal service recommended by you (NADA). I used another independent appraisal(KBB). All suggest my vehicle is at least valued at $9,000. Your sales manager offered me $7,000!! And it was "take it or leave it" attitude. This was very hard to understand and an extremely unfair appraisal of my trade. VERY dissappointed in your dealership (I drove 5 hours). I had heard you had good prices. You came in last on my list. More