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Walser Buick GMC Roseville

Roseville, MN

4.2
1,320 Reviews
Welcome to Roseville Buick GMC – Where Exceptional Service Meets Unbeatable Value At Roseville Buick GMC, we’re committed to delivering the best dealership experience possible. Whether you're buying or leasing a new or pre-owned vehicle, we believe the process should be smooth, transparent, and enjoyable. Our hassle-free approach to customer service takes the stress out of car shopping, so you can focus on finding the perfect vehicle. From our friendly and knowledgeable sales team to our certified service professionals, every member of our staff is dedicated to providing outstanding care and support. We offer a wide selection of new Buick and GMC models, as well as thoroughly inspected used cars, trucks, and SUVs — all backed by quality and value you can trust. Our GM-certified service and parts department ensures your vehicle stays in top condition, whether you're in for routine maintenance or more extensive repairs. At Roseville Buick GMC, we don’t just meet expectations — we aim to exceed them. Come experience the Roseville difference today. We look forward to welcoming you!
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2775 Long Lake Rd

Roseville, MN

55113

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Showing 1,320 reviews

April 26, 2026

Got me in and out as promised They were very thorough They washed my truck More

by JSADERGASKI
Recommend Dealer
Yes
Apr 26, 2026 -

Walser Buick GMC Roseville responded

Thank you for sharing your experience. We’re happy that we kept to the promised schedule and provided a thorough service on your GMC Sierra 1500. It’s great to know you appreciated the truck wash as well. Walser Buick GMC Roseville Team

April 25, 2026

Awsome professional dealer ship would recommend it to anyone to try out walser has the best techs out there on the automotive industry More

by lcampbell9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh olson
Apr 25, 2026 -

Walser Buick GMC Roseville responded

Thank you so much for the 5-star shout-out! We take a lot of pride in having the best techs in the industry, and it’s awesome to hear that their professionalism and expertise made an impression on you. We truly appreciate the recommendation and look forward to taking care of you and your vehicle next time!

April 24, 2026

Never buy a vehicle from this dealer and use the service. Never leave or forget your valuables in your vehicle during the service. I regret buying my GMC from this dealer. More

by Osman YILDIRIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Tuschen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Cary
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Walser Buick GMC Roseville responded

We sincerely appreciate you taking the time to speak with our General Manager, Steve Tuschen, regarding this serious matter. As Steve mentioned during your conversation, we are currently conducting a thorough internal review to investigate your concerns. We take the security of our guests' property very seriously and appreciate your patience while we complete this process. If you have any further questions in the meantime, please feel free to reach back out to Steve directly at 952-467-8633.

April 24, 2026

I had an extremely disappointing experience with this dealership and would strongly advise others to think twice before bringing their vehicle here. My GMC needed a transmission replacement at just 90 More

by marcusvpaulson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Tuschen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Walser Buick GMC Roseville responded

We sincerely apologize for the experience you had with your transmission replacement. We understand how frustrating it is to deal with a major repair at 90,000 miles, and it is clear we fell short of the high standards for communication and transparency we strive to provide. We take your feedback regarding the cost and our service process seriously, and we would appreciate the opportunity to discuss this with you directly to address your concerns. Please reach out to our General Manager, Steve Tuschen, at 952-467-8633 so he can personally look into your case.

April 23, 2026

The service manager was wonderful. Addressed my concern and was very prompt. I will return More

by MELANIE.F.DANIEL
Recommend Dealer
Yes
Apr 23, 2026 -

Walser Buick GMC Roseville responded

Thank you for your five-star review and for highlighting our service manager’s prompt attention to your concern. We look forward to servicing your Buick Encore again soon. Walser Buick GMC Roseville Team

April 22, 2026

Lied to me about fixing 2 issues with my truck. Got my invoice and the 2 issues weren't fixed or on the invoice More

by jmill0278
Recommend Dealer
No
Employees Worked With
Taylor
Apr 22, 2026 -

Walser Buick GMC Roseville responded

We take accusations of this nature very seriously and sincerely apologize for the confusion regarding your truck's service. It is never our intention to mislead our guests, and we want to cross-reference your service request with the final invoice to see where the breakdown occurred. Please contact our Service Manager, Mike Trok, directly at 952-467-6976 so he can investigate this immediately and work toward a solution.

April 22, 2026

They replaced my engine after having my car for over a month and then two days later the bottom of my car fell off and they were not helpful in fixing it More

by kekrenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Tuschen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Cary
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Walser Buick GMC Roseville responded

We are very sorry to hear about this dangerous situation and the frustration it has caused. The safety and reliability of our repairs are our top priorities, and it is clear we missed the mark here. We want to investigate exactly what happened with your engine replacement and the subsequent issues you experienced to make this right. Please contact our Service Manager Mike Trok directly at 952-467-6976 so we can prioritize your case.

April 22, 2026

Excellent service! Not very long wait Friendly staff and a nice clean atmosphere! Definitely recommend it! More

by pearsonproperties
Recommend Dealer
Yes
Apr 22, 2026 -

Walser Buick GMC Roseville responded

Thank you for the kind words! We’re happy to hear you enjoyed the clean atmosphere and that our team got you back on the road quickly. We appreciate the recommendation and look forward to seeing you again!

April 19, 2026

Very expensive. It's no wonder dealers have a reputation for being expensive. We take our vehicle elsewhere when it is practical. We keep our vehicles well-maintaine More

by susanguck
Recommend Dealer
No
Apr 20, 2026 -

Walser Buick GMC Roseville responded

Thank you for sharing your perspective. We know you have choices for your vehicle's maintenance, and we appreciate the times you do choose us. We strive to be as competitive as possible while providing the specialized tools and training only a dealership can offer. We’d value the opportunity to earn back your full confidence—please feel free to contact Mike Trok at 952-467-6976 to share more about how we can better serve you.

April 19, 2026

We were helped immediately by our salesman Daniel who promptly arranged for us to test drive a vehicle we were interested in. After the test drive, he worked with us to discuss payment options and the d More

by rjozwiak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Paulus
Apr 19, 2026 -

Walser Buick GMC Roseville responded

Thank you for sharing your experience. We’re glad our team could arrange your GMC Canyon test drive right away and secure financing that met your needs. Please reach out to Steve or Anna if there’s anything else we can assist you with. Walser Buick GMC Roseville Team

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