Walser Buick GMC Roseville

NEW CAR PURCHASE I just bought my second vehicle from Roseville Buick. Both times I have worked with salesman David Middleton. His knowledge about the vehicles and ava I just bought my second vehicle from Roseville Buick. Both times I have worked with salesman David Middleton. His knowledge about the vehicles and available options helped me make informed decisions and gave me confidence in my purchase. I never felt like I was working with a "high pressure salesman". He took his time and showed me all the "bells and whistles" on the car I purchased. Because of the time he took and information he gave me, I have no buyers remorse! I love my new car! I hope when the time comes to buy again, he will still be there to work with. I tell my friends, "you HAVE to go see MY car guy!" LOL! Thanks Dave for all your help. You took the stress out of buying a new car! More

Really bad experience The visit started off bad when they didn't have any of my information that I gave them over the phone or the appointment that I scheduled in their sys The visit started off bad when they didn't have any of my information that I gave them over the phone or the appointment that I scheduled in their system. Two hours go by and they say they don't think anything is wrong but will keep looking. Three hours go by and they say problem is fixed. I get in the vehicle and immediately realize that the problem still exists, nothing had been done and they clearly didn't test drive it. Four hours go by and the shop is closing and they say that they THINK that if one part is replaced it MIGHT fix the problem. So after wasting $145 and four hours of my day I still had no answers. The employee who helped me was nice and apologized several times but that doesn't change the experience. More

purchasing a new car we were looking to trade in two used cars that we owned for a new smaller car. Michelle was our sales person. She was extremely helpful with helpi we were looking to trade in two used cars that we owned for a new smaller car. Michelle was our sales person. She was extremely helpful with helping us to find the right car. We purchased a Buick encore. We told her what we wanted to pay and she showed us models in our price range. Andrei {don't have his last name} did our financing and talked us thru everything. I have purchased a few cars in my time but I never had service as good as I received from Michelle and Andrei. When we picked up the car Michelle showed us how to work everything on the car before we left. I never thought I could afford a Buick but the Encore was perfect for us. I must say that everyone at the dealership was extremely pleasant and helpful. Michelle took us back to the service dept. where a very nice gentleman explained every thing we needed to know for service. This was the best experience I have ever had buying a car. Thank You! she More

Purchase of 2017 GMC Sierra My husband and I went to Roseville Buick GMC to look at Sierra pickups. We were very pleased with the customer service by both our vehicle salesman an My husband and I went to Roseville Buick GMC to look at Sierra pickups. We were very pleased with the customer service by both our vehicle salesman and the people in the business office. Dave (salesman), was very patient with us as we test drove the GMC Sierra, taught us how to use all of the gadgets in the truck, and explained to us the added features that we were interested in. He listened to everything that was on our wish list and was able to set us up with the pickup that fit our needs. We are very happy with our purchase and highly recommend using Roseville Buick GMC. More

Stellar Customer Service The staff showed real professionalism in helping me find the right vehicle for me; in addition, assisting me in finding the right financing. I drove a The staff showed real professionalism in helping me find the right vehicle for me; in addition, assisting me in finding the right financing. I drove away as a satisfied customer. More

customer specialist review We were extremely pleased to work with Dave Middleton. We arrived to purchase a pre-owned car, knowing exactly which vehicle we were interested in. We were extremely pleased to work with Dave Middleton. We arrived to purchase a pre-owned car, knowing exactly which vehicle we were interested in. He was knowledgeable, patient, friendly, and spent a lot of time helping us make a wise decision. We would not hesitate to refer others to him. The rest of the staff makes a great team also! They are all very professional. Warren and Joyce Camp More

All around wonderful people to work with This ended up being my third vehicle I purchased through Dave. He took the time to listen and help us find exactly what fit our needs. I am always s This ended up being my third vehicle I purchased through Dave. He took the time to listen and help us find exactly what fit our needs. I am always struggling to choose want vs. need. Dave is a patient guy that will let you take the time needed to make the right choice. Roseville Buick GMC always has what I am looking for, whether it is a gently used SUV for the family, or a truck for all my pulling needs. I love my new Denali HD diesel truck. This time I chose more on the side of want vs what I needed, but it they got me a great deal and the truck is awesome! More

Hard decision made easy. I looked at many vehicles before stopping at Roseville Buick GMC. I could not decide on what type of SUV I wanted. David Middleton was vary knowledgea I looked at many vehicles before stopping at Roseville Buick GMC. I could not decide on what type of SUV I wanted. David Middleton was vary knowledgeable on all the vehicles I test drove. We took out 4 different cars in 1 day. He gave me great info on each car I drove. I went back 2 days later to pick out my new Terrain. Before I even told him which car I decided on he seemed to know which one it would be. David was great to work with. He made a hard decision easy for me. Extremely knowledgeable, friendly, and not at all pushy as some sales people can be. I would deal with him again anytime. More

Amazing I was helped by two different people first Rick who helped me find my dream car. Also Ramon who helped with all the paper work. These two men were so I was helped by two different people first Rick who helped me find my dream car. Also Ramon who helped with all the paper work. These two men were so helpful this was my first car and they helped me out as if they have known me for year. Big shout out to these two people! More

Friendly, Knowledgeable sales specialists. I had a great new car buying experience with Michelle. Friendly and knowledgeable about the vehicles. Not pushy, felt like she was trying to help me, I had a great new car buying experience with Michelle. Friendly and knowledgeable about the vehicles. Not pushy, felt like she was trying to help me, not help herself by pushing a car sale on my. More