Walser Buick GMC Roseville

Lack of timely service I SCHEDULED my vehicle to go into the Rosedale Buick dealership to get my snow tires removed. I bought my vehicle there and bought my snow tires there I SCHEDULED my vehicle to go into the Rosedale Buick dealership to get my snow tires removed. I bought my vehicle there and bought my snow tires there. When I showed up at the dealership, I was informed that the oil could be changed due to the mileage was so close. I told them I had an appointment later and asked if that would be a problem getting it done on time. He assured me that the job wouldn't take too long.. I knew that changing the oil and changing 4 tires would not take over an hour as its a pretty simple job to do on a less than 6000 mile vehicle. 2 and 1/2 hours later the vehicle was done. I missed my appointment later that afternoon. Customer service did not exist as I had informed him the exact time I had an appoint later that afternoon. He only came out after that time to tell me my vehicle should be done in less than a 1/2 hour. I will find another dealership to perform my service on my vehicle in the future. More

Used Car & Great Sales Team Went in knowing what 2 vehicles we wanted to test drive through the informative information found on the website. Sales team was extremely knowledgeab Went in knowing what 2 vehicles we wanted to test drive through the informative information found on the website. Sales team was extremely knowledgeable and personable. Length of time from test drive to leaving with a new car could be sped up a bit, since there is no negotiating. But overall a very good experience. More

New car Michelle was very helpful and informative with our purchase. Dealership was very clean. The process was easy. Michelle was very helpful talking about Michelle was very helpful and informative with our purchase. Dealership was very clean. The process was easy. Michelle was very helpful talking about all things inside the vehicle. More

WOW! I'm so impressed! I was in a sticky situation BUT leave it to Dave and Ramon to resolve everything! I can't thank them enough! Dave really went above and beyond to make I was in a sticky situation BUT leave it to Dave and Ramon to resolve everything! I can't thank them enough! Dave really went above and beyond to make sure I was comfortable & left with keys in my hand! Ramon was so sweet and worked his tail off! I'm so happy to say I'm the proud owner of a 2016 Chevy Cruze ?? More

Wonderful experience! Just purchased a 2014 Terrain after my vehicle bit the dust. My salesperson, Michelle Englund was fabulous! She met us as we arrived. She was prompt,c Just purchased a 2014 Terrain after my vehicle bit the dust. My salesperson, Michelle Englund was fabulous! She met us as we arrived. She was prompt,courteous, and knowledgeable about the different products. I had my Mom with me who has dementiaI and Michelle was very caring toward her, even going so far as sending me a link to a particular website regarding the desease. I did have an issue right away with an oil leak which was dealt with immediately, they picked up my car and left me a loaner. The service dept. was VERY thorough, finding a few more things that needed attention and fixed everything! All the staff were REALLY great! You gained a customer for life, thanks everyone! Fondly, Michaele Wiehle More

Happy Lady I recently purchased a used Acadia from Roseville Buick GMC and I love it!! The sales staff as well as service and finance personnel were easy to wor I recently purchased a used Acadia from Roseville Buick GMC and I love it!! The sales staff as well as service and finance personnel were easy to work with and made it a stress-free positive experience. David Middleton was very knowledgable, helpful and genuine. They've earned my business for years to come. More

Top Notch Recently purchase a used Terrain from them. Found exactly what I was looking for after spending weeks researching after an accident resulted in our pr Recently purchase a used Terrain from them. Found exactly what I was looking for after spending weeks researching after an accident resulted in our previous SUV being totaled. Started working with Terry and got the ball rolling towards a purchase. Unfortunately due to my bad timing I was unable to complete the purchase that night and would have to return the next day. Before leaving Terry suggested I continue with Dave as he would not be working the next day. Dave was great and worked to honor everything I had previously set up with Terry. It was the most painless experience buying a car I have ever had. Ramon was wonderful to work with while filling out all the paperwork as well. I have already and will continue to recommend them to any who mentions they are in the market for a vehicle. More

New Vehicle Purchase My husband and I just purchased a new 2017 GMC Acadia Denali and had a wonderful experience at the dealership. Our salesperson, David Middleton, was v My husband and I just purchased a new 2017 GMC Acadia Denali and had a wonderful experience at the dealership. Our salesperson, David Middleton, was very knowledgeable and helped us pick out a vehicle that we absolutely love. In my opinion, the service was above and beyond our expectations. I will definitely recommend the dealership to our friends and be back in the future. More

Amazing! I did not go to RBG to buy a truck. I have been thinking about getting a new Sierra for several years. I have purchased 3 new GMC trucks over the years. A 1990 Sierra, 1997 Sierra, and a I have been thinking about getting a new Sierra for several years. I have purchased 3 new GMC trucks over the years. A 1990 Sierra, 1997 Sierra, and a 2006 Sierra SLE. They were the best vehicles that money can buy. I went to the Roseville Dealership to check out the new models but did not expect them to be able to get the truck that I wanted. I built a vehicle on the GMC website and did a search. Nothing close came up. Not the color or style that I wanted. So when I went to the dealership on Friday, (3/31/17), I expected to be told that they could not help me.I really was not sure that I was ready to give up my 2006 model anyway. It has low miles and is immaculate for an 11 year old truck, 86,000 miles. When I pulled up Michelle immediately introduced herself and offered to help. I gave her my build sheet and she took it to the floor manager. They did a dealer search and found 3 possibilities. After a while I was informed that all three had been sold and that the color that I wanted had been discontinued by the factory. I was not surprised. The floor manager asked me if I was willing to change the color of the truck and the interior. I told them that I wasn't sure that I wanted to buy a truck anyway and that if I couldn't get one in blue then I would wait another year. They offered to do another search. They found the truck that I thought that I wasn't ready to buy. When they showed me the price I couldn't turn it down. Then Michelle did a great job helping me finish the build with extra options that I would need. This is the 4th new GMC truck that I have purchased and the best buying experience yet. Thank you to Michelle and the rest of the staff that helped me that day. More

Above and beyond This was my second vehicle purchased from Roseville Buick GMC and I am very pleased with my experience. They gave me top value on my trade-in and went This was my second vehicle purchased from Roseville Buick GMC and I am very pleased with my experience. They gave me top value on my trade-in and went out of their way to complete the deal, even staying late to make it happen. I will buy another car from them anytime! More