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Walser Buick GMC Roseville

Roseville, MN

4.5
677 Reviews
We are committed to providing the best dealership experience possible. Buying or leasing a new or used vehicle should be an enjoyable experience. Our hassle-free approach to customer service takes the stress out of the process. At Roseville Buick GMC you can count on excellent treatment and outstanding prices every time you visit. From our attentive sales staff to our professional service center, we strive to set a new standard in customer satisfaction. At Roseville Buick GMC, we offer a variety of new and used Buick and GMC vehicles. Every used car, truck and SUV is put through a comprehensive inspection by a certified technician so that you can drive with confidence knowing you are in a high-quality vehicle that you got at a great value. With our GM-certified service and parts team expertly handling all of your service needs, you can rest assured that your vehicle is in great hands for all repairs and maintenance. Experience for yourself what sets us apart from other dealerships and visit Roseville Buick GMC today!
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2775 Long Lake Rd

Roseville, MN

55113

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Showing 677 reviews

November 02, 2021

Nakara Trimble was great. She is a professional with excellent communication skills. From the first contact with the dealership, her responses were timely. She did a great job of following up with detai More

by barb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nakara Trimble
July 01, 2021

This service department is absolutely unbelievable! They are so professional and yet incredibly personal at the same time! They are 100 % on your side from the moment you walk in until they are sure you ar More

by Salmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Zimmerman, Tessa Reimers
April 22, 2021

The team at Walser GMC of Roseville is unbeatable. Across the board from the sales department, to the service department collaborate to make any car buying situation a breeze. More

by logan.cory73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Zimmerman,
February 12, 2021

Trisha Wenzel worked very hard to make sure that this sale went smoothly. We had visited on the phone, sent messages, and pictures back and forth until we successfully had a good deal put together. Trish More

by rog_johnson fisherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trisha Wenzel
February 05, 2020

Stuck brake caliper I called service dept about stuck brake caliper which ruined my rotor and pads on 2016 Impala. was told that if caliper is stuck that warranty will More

by allendale61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
michele bobel
September 19, 2019

Still waiting for a response I was told by my local mechanic my axle seal was leaking which was covered under my warranty. I contacted the dealership I bought the truck from (Wals More

by A GMC Truck Owner
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Michelle Englund
February 04, 2018

Great Customer Service Dave Middleton was great! The time he took to show every detail was amazing. He made sure my bluetooth, onstar, and the GM app were working properly More

by Doug
Recommend Dealer
Yes
Employees Worked With
Dave Middleton
Feb 05, 2018 -

Walser Buick GMC Roseville responded

That's great to hear, Doug! We're glad Dave made the experience fast and easy. We look forward to working with you again!

January 29, 2018

I purchased a vehicle and since they were closed on Sunday t Dave was an amazing salesperson and I really appreciate the walkthrough that I got when I got home my mother was not pleased with the high mileage or More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Jan 29, 2018 -

Walser Buick GMC Roseville responded

Thank you for your review, Kelly! Walser is proud to stand by our 3 day/300 mile return policy on all vehicles. We truly care about helping you find the vehicle that's right for your mother, and look forward to making that happen!

January 23, 2018

Do NOT Lease from this Dealership Yes I was treated so nicely when leasing a car from the staff at Roseville GMC. They were so happy when I fell for the half-truths they told me and so More

by Christy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Black, Bryce Koke
Jan 25, 2018 -

Walser Buick GMC Roseville responded

Christy – Thank you for taking the time to speak with me this week. I would like to sincerely apologize for the miscommunication you experienced. I understand how the conversation concerning your final lease payments versus additional damage costs became confusing. Customer care is extremely important to us, and I hope you’ll give us another chance to show you that. Thank you. – Kevin Black (General Manager, 651-604-1726)

December 28, 2017

excellent people !!! Walked in to look at cars, the no hassle was awesome, Luke Hermann gave us such good tour of the different cars, made our decision easy and actually f More

by peggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Hermann
Dec 29, 2017 -

Walser Buick GMC Roseville responded

That's great to hear, Peggy! We're glad you experienced our no-pressure, haggle-free buying experience. Those are important features of the Walser Way! Enjoy every mile in your new ride!

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