Walser Buick GMC Bloomington - Service Center

They are always very polite and get me in and out efficiently. Never try and sell me anything I don’t need efficiently. Never try and sell me anything I don’t need More

Very trustworthy personnel’s. Ryan is very dedicated and committed in ensuring the customers needs are fulfilled. Ryan is very dedicated and committed in ensuring the customers needs are fulfilled. More

They provide quality service, but I was disappointed that they did not fill my tires with air as I had previously requested they did not fill my tires with air as I had previously requested More

This is my third purchase from this dealership. I highly recommend them, they are a no fuss straightforward dealership. They have a friendly courteous staff. I highly recommend them, they are a no fuss straightforward dealership. They have a friendly courteous staff. More

The employee are fantastic and great customer service. I can not say thank you enougt to them to get my dream truck. 100 percent want to refer all of my friends get vehicle from them. I can not say thank you enougt to them to get my dream truck. 100 percent want to refer all of my friends get vehicle from them. More

Fast and pleasant service. Allows me to wait for the oil change and tire rotation to be completed. Allows me to wait for the oil change and tire rotation to be completed. More

When asking questions of the mechanic he rolled his eyes at me. I had my husband go in, in my place in one instance and he was treated very differently than me. I was unsure of why my bill was the amount at me. I had my husband go in, in my place in one instance and he was treated very differently than me. I was unsure of why my bill was the amount it was. This was not received well. Dealership was waiting to hear back from warranty company- dealer did not get back to me- i had to call repeatedly to see the status with the warranty company. Dealer diagnosed areas and requested service from warranty company I was not aware of nor did i initially ask for. Communication is not ideal at this dealership and they will not get our service in the future. More

Show for oil change appointment was told you don’t have one! Don’t think I will be back! one! Don’t think I will be back! More

Very poor customer service, walk in and the lady at the desk doesn’t greet you at all. I had to call about my vehicle every-time, no one had the respect to call me to update me. I am still waiting on the g desk doesn’t greet you at all. I had to call about my vehicle every-time, no one had the respect to call me to update me. I am still waiting on the general manager to call me back after leaving 4 messages and an over a week later. My truck was mis-diagnosed and I wasn’t refunded More

Service center is completely unaware of their clients. Purchased a brand new Denali Sierra and was sold on the extended warranty and was told the dealership would be able to handle all concerns. Brought t Purchased a brand new Denali Sierra and was sold on the extended warranty and was told the dealership would be able to handle all concerns. Brought the vehicle in after a few issues and the dealership could have cared less if I was a client or bought a $60k + vehicle. Tried to charge for services that were covered under the additional warranty Walser sold me. This dealership has no idea how to handle or even know who their customers are. I would never work with this company again. Contacted sales rep. He didn’t care and the GM never returned a call. Buyer beware!! More