Walser Buick GMC Bloomington - Service Center

If I could give ZERO stars I would. Walser clearly doesn’t care about their customers safety! I have had issues every time my truck goes in for service, but this time was the worst! The Walser clearly doesn’t care about their customers safety! I have had issues every time my truck goes in for service, but this time was the worst! The technician didn’t even reinstall the seat or seatbelt properly after the repair. I had to bring it back to have it fixed and driving home from the dealership I realized it’s still not fixed! Very concerning considering seats and seatbelts a literally life saving in an accident. More

I kept putting off my oil change and tire rotation because I hate waiting around to get my car back. It turned out to be almost painless. They were all kind and kept me apprised of what was going on.T because I hate waiting around to get my car back. It turned out to be almost painless. They were all kind and kept me apprised of what was going on.Thank you. I won't wait as long next time. More

I have not been getting my videos from diagnostics I had just taken my boho le for service and was told that everything was fine . When returned a moth later to do other oil change because I was traveling I just taken my boho le for service and was told that everything was fine . When returned a moth later to do other oil change because I was traveling I was told that I need lots of work done to my vehicle in the thousands. Very dissatisfied. More

The service department has been amazing at helping with an ongoing issue. Very informative and helpful. They have gone above and beyond my expectations in assisting me an ongoing issue. Very informative and helpful. They have gone above and beyond my expectations in assisting me More

I have been a long time customer of Walser Buick. I am a Buick Family. The customer service woman was very professional. I describe the problems. I did wait for the vehicle. They followed the di I am a Buick Family. The customer service woman was very professional. I describe the problems. I did wait for the vehicle. They followed the direction comes to balancing the tires.Th e back passenger was a new tire. To leave it in place. They also check on a new Radiator and ACconnection was new. I had hit something on the highway caused damaged a month later. All look good. I had the oil change and cabin filter changed. One thing I Like as well. The technician takes pictures under neath the vehicle And the bill. What other equipment parts needs changing later. I am always happy when I drive my vehicle home. They are great people to work with. More

Great loaner car, Shannan my service advisor was amazing. Would highly recommend! Thank you Walser gmc! Would highly recommend! Thank you Walser gmc! More

The entire End to him process of working with Walser GMC is very easy, convenient and meets my needs. I am always able to get an appointment when I need it, the work is always done quickly and all my questi is very easy, convenient and meets my needs. I am always able to get an appointment when I need it, the work is always done quickly and all my questions are answered. I also enjoy the nice customer waiting area– sometimes I bring my lunch and watch the news on TV. 😊 More

They were quick to diagnose my car’s problem. When it was determined that it would take awhile to complete repairs, a ride share was set up for me from the dealership. Upon completion, the dealer When it was determined that it would take awhile to complete repairs, a ride share was set up for me from the dealership. Upon completion, the dealership set up a ride share to the dealership. Great service! More

Oppointment easy to make. Service area clean, well organized, and courtesy coffee, available. Service representative knowledgeable about auto needs. Service area clean, well organized, and courtesy coffee, available. Service representative knowledgeable about auto needs. More

Everything went well. Was in and out in no time waiting area was neet and popcorn and water were available for guest. Was in and out in no time waiting area was neet and popcorn and water were available for guest. More