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Walser Buick GMC Bloomington - Service Center

Bloomington, MN

4.2
740 Reviews

740 Reviews of Walser Buick GMC Bloomington - Service Center

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March 11, 2025

Friendly, fast, excellent service! Greeted immediately and lounge very comfortable and clean. Def recommend for service! More

by stearnsjanelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Sold me a lemon. The vehicle has been in the shop longer then in my driveway. Walser will not do the right thing and refund my money. More

by jdhogg18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy was my sales person he did a good job.
March 08, 2025

When my car was in for a very simple service, the person that was bringing out my car backed into a service vehicle. There is some damage on my bumper and slightly above it. The service person said that his More

by Speeter53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Terrible communication. Won’t answer phone or call back. Service worked on my car 3 times and never fixed issue. Service never had rentals available. Car broke down a day af More

by jetzy94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Great service and great communication. Highly recommend Walser Buick GMC to my friends and family. More

by truedabill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannan Schiller
March 07, 2025

Very helpful, knowledgeable and thorough. I am happy with my experience and repairs done on my car at the dealership More

by graciebrown_2004
Recommend Dealer
Yes
Employees Worked With
Morgan
March 07, 2025

We previously went to Walser to service our 2015 Yukon XL. At the time the service manager was outstanding. After bringing in our new Sierra 1500 truck, I can no longer say that about this service center. More

by tj_kauffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep -Chuck, Serv Mgr -Alex
March 06, 2025

Last two visits were not good experiences. 1st was after repair the next day the same light came on and I was told I would be charged to check it again. 2nd Repair was quoted $273.00 but wh More

by DEAUNDRA603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Schmidt
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

Easy process, friendly staff, knowledgeable techs. It was nice being able to do all of the paperwork right on my phone. More

by mark.edward84
Recommend Dealer
Yes
March 05, 2025

The service and sales were friendly and knowledgeable. Service work was done in a timely manner. Would recommend this dealer. More

by brock.sheila.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
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