Walser Buick GMC Bloomington - Service Center

Very helpful had just bought vehicle, at another dealership Chuck new exactly what to do dealership Chuck new exactly what to do More

Check in was quick, the man who helped me was very friendly and had looked over my service needs before I got there. The waiting room was clean and I was able to get work done while my car was service friendly and had looked over my service needs before I got there. The waiting room was clean and I was able to get work done while my car was serviced. I had a free oil change and tire rotation on my account which was an unexpected surprise. More

Took 4 hours longer than expected to fix something the mechanic broke while he was in there a week before when he was fixing another warranty issue. mechanic broke while he was in there a week before when he was fixing another warranty issue. More

Shannan was very helpful throughout the warranty process and communicated every step of the way. Thank you. and communicated every step of the way. Thank you. More

Nice professional friendly helpful No more thank you No NO XXXX XX XXX XX X NO XXXX XX XXX XX X More

On time Explained service performed Quoted new tires and explained the difference between two different brands explained the difference between two different brands More

Just fine The overall experience was pleasant and made the inevitable as painless as possible. the inevitable as painless as possible. More

Good except for long wait Long wait for service due to personnel shortage Good communication personnel shortage Good communication More

Took two hours to figure out my tires needed to be balanced on the front and charged me 100. At walser Honda it would have been 40 since it was the front only balanced on the front and charged me 100. At walser Honda it would have been 40 since it was the front only More

The first service advisor was not in a very good mood that morning, my second service advisor was a great guy that morning, my second service advisor was a great guy More