Walser Buick GMC Bloomington - Service Center

Up to booking the appointment on-line, my situation appeared to be acknowledged and in the right hands. In the process of drop-off, something was said about needing wind-shield fluid added, I had a li appeared to be acknowledged and in the right hands. In the process of drop-off, something was said about needing wind-shield fluid added, I had a little chuckle to myself, and said the windshield-wiper pump is actually the issue and I’m here for warranty work as well as two open manufacturers recalls. Informed I would be called when the work was finished, no call. I showed up, and left with my vehicle to find out the service work hadn’t even been performed. Then, I was told there wasn’t a loaner available. Only after getting upset was any sort of accommodation made. Unless I have to, won’t be back or do any business with these folks in the future. More

Had taken my truck in for some work that was covered by the Walsercare extended warranty. I can say, that it was completed as advertised. the Walsercare extended warranty. I can say, that it was completed as advertised. More

Friendly, got the job done the first time, finished It by the promised completion time and did quality work. the promised completion time and did quality work. More

It would be much better if they could get a transmission in for my 2016 Yukon Denali. I was told it was it could take a while to find one. I’ve been waiting a month now.. in for my 2016 Yukon Denali. I was told it was it could take a while to find one. I’ve been waiting a month now.. More

Austin in sales and Shannan in service were excellent to work with, I would recommend them to anyone. work with, I would recommend them to anyone. More

Easy to work with and very professional. Dan and Reid were so helpful and made my experience so easy!! Dan and Reid were so helpful and made my experience so easy!! More

I came into the service department with a dying battery. I didn't have an appointment, but they were able to get me in right away. Thank you Patrick and Sophie in Service. I didn't have an appointment, but they were able to get me in right away. Thank you Patrick and Sophie in Service. More

Easy to schedule. Dropped off first thing and waited. Clean and quiet. Morgan did a great job communicating. In and out in Less than 2 hours Dropped off first thing and waited. Clean and quiet. Morgan did a great job communicating. In and out in Less than 2 hours More

We have purchased three vehicles from this dealership during the past several years. We are happy with the level of service. during the past several years. We are happy with the level of service. More

The dealership was prompt and clear in their communication, which made it an easy process to buy the vehicle I actually wanted within a couple days of starting the process communication, which made it an easy process to buy the vehicle I actually wanted within a couple days of starting the process More