Walser Buick GMC Bloomington - Service Center

I emailed asking for help. They responded quickly and said someone would be in contact with me. No one ever did. They responded quickly and said someone would be in contact with me. No one ever did. More

Poor customer service, slow to respond and gave me the run around on everything. Will never shop their again run around on everything. Will never shop their again More

They couldn't fix it all in one visit and created more problems with the work that they did. problems with the work that they did. More

Didn't reset my oil light so still showing a change needed. I left with a checklist that everything was good & the next day I received a warning light that my brake pads were low. needed. I left with a checklist that everything was good & the next day I received a warning light that my brake pads were low. More

Easy to make appointment either via GMC app or phone system. The availability of weekend appointments is awesome. system. The availability of weekend appointments is awesome. More

Had my vehicle done fast, only downside was I thought they would have washed my vehicle they would have washed my vehicle More

Responsive, pleasant, helpful Was a good experience except that after we purchased the car, we found an inside door handle broken and not sure how that passed your inspection process. except that after we purchased the car, we found an inside door handle broken and not sure how that passed your inspection process. More

Horrible My car has been there for two weeks and they have no parts. This is the most horrible experience ever and they have no car so I have to spend $300 to rent rent a car I should've went to another have no parts. This is the most horrible experience ever and they have no car so I have to spend $300 to rent rent a car I should've went to another dealer who has cars they give you. More

The shop manager didn't care that I had brought my car in six months prior to have them check out my brakes. They said everything was brand new and six months later I need a $900 brake job. I brought it in f six months prior to have them check out my brakes. They said everything was brand new and six months later I need a $900 brake job. I brought it in for the same problem the shaking and all of that and I probably could've saved the rotors if they would've done their job I will never go back to this dealer ever again, but Shannan was great More

Lost my key (fob) while out of town. ......Needed a new one to get home after a 6 week road trip......Alex made it happen and I got home, just 6 hours later than anticipated.... ......Needed a new one to get home after a 6 week road trip......Alex made it happen and I got home, just 6 hours later than anticipated.... More