Walser Buick GMC Bloomington - Service Center

I love bringing my car and ge it taken care of. Staff are very good and helpful. Staff are very good and helpful. More

Very helpful, knowledgeable and willing to explain things. Managers seem to have the service team consistent with how they approach the appointment. Letting the customer know where the appointment is things. Managers seem to have the service team consistent with how they approach the appointment. Letting the customer know where the appointment is during the process is key. More

Very professional and thorough. It was easy to get an appointment and my car was done when they said it would be, It was easy to get an appointment and my car was done when they said it would be, More

Came in for an oil change. Very friendly service people. Done in timely manner. Nice waiting area. Very friendly service people. Done in timely manner. Nice waiting area. More

Brian, in the service department, is wonderful! We have been fighting an ongoing issues with our Acadia. He continually tells us to bring it back if the problem returns because he wants to figure o We have been fighting an ongoing issues with our Acadia. He continually tells us to bring it back if the problem returns because he wants to figure out what is wrong and get it fixed. He is always positive and encouraging even though the issue is still a mystery. More

Great service with courteous personnel. All work was explained to me so I could understand what was need and what was done. All work was explained to me so I could understand what was need and what was done. More

I needed a new key FOB for my Yukon, after the overinflated cost of the FOB and service, Walter charged me for "service fees" which cover the fluids, car wash, etc., but the service department did overinflated cost of the FOB and service, Walter charged me for "service fees" which cover the fluids, car wash, etc., but the service department didn't provide any of that service on my vehicle. While the key works (as expected), I shouldn't have to pay $500 (plus $35 in service fees) for a new key for my vehicle. I did share my feedback with the service advisor upon completion of my service and mentioned that it felt like tipping for carryout service. More

I was in and out in less than an hour. I'll be back when my oil needs changing again. I'll be back when my oil needs changing again. More

4 times in shop to fix am signal on radio Couldn’t fix, even asking GM all 4times Even put in anew radio! even asking GM all 4times Even put in anew radio! More

They will find anyway to charge you more money. They have diagnosed my car incorrectly with a 4,000 repair. The list goes on. They have diagnosed my car incorrectly with a 4,000 repair. The list goes on. More