Walser Buick GMC Bloomington - Service Center

The diagnoses was incorrect. The battery should have been replaced for free. Since it met the warrenty but was not offered. I still had time before next oil change was due and my The battery should have been replaced for free. Since it met the warrenty but was not offered. I still had time before next oil change was due and my tires are not even a yr old More

I felt like I was informed as service was looking at my vehicle and additional items came up, work was completed. Seems easy enough, but I know not all dealerships can do it vehicle and additional items came up, work was completed. Seems easy enough, but I know not all dealerships can do it More

Great staff in all respects in a very good setting when waiting for work to be completed waiting for work to be completed More

Service was friendly and accommodating. The sales experience was great and test drives were informative. The sales experience was great and test drives were informative. More

I bought gmc Yukon in Sep 2024, I had 2 recalls on it. Breakpads are rusty and I had to change them. It costed me much. I saw that the car has been in gmc from long time as per carfax and no one drove it. Breakpads are rusty and I had to change them. It costed me much. I saw that the car has been in gmc from long time as per carfax and no one drove it. I had it for 5month and drove 1000 miles. I would like some refund since it’s less than 6months More

Service advisor Brian Rutscher and Service manager Alex Shoeberg were very helpful in resolving my warranty claim. Shoeberg were very helpful in resolving my warranty claim. More

I had a very good experience working with the Bloomington Walser team. I would recommend this dealership to family and friends. Walser team. I would recommend this dealership to family and friends. More

I have all of my service for my truck done here. They are fast, professional and courteous. They are fast, professional and courteous. More

I had difficulty with them finding my vin number for lifetime warranty on the repairs needed lifetime warranty on the repairs needed More

The actual work done by the technicians was great, however the communication from the service staff has been sub par. My truck was in twice over a month period, for a service ultimately covered under however the communication from the service staff has been sub par. My truck was in twice over a month period, for a service ultimately covered under warranty. I was hardly updated on the status of my vehicle while it was in the shop, and often had to call and leave messages that were rarely returned. I was promised my rental car and initial diagnostic fees would be covered due to it being a warranty issue, but still got a bill from the rental car company, and have been waiting 3 weeks for a refund after, yet again, more calls unanswered. I attempted to contact the service department manager, and have been waiting a week for a reply. More