Walser Buick GMC Bloomington - Service Center

Charged me for a check engine light for the 3rd time despite being told it would be comped this time. Could not find the issue again. Was told HVAC control unit was in to be installed. It was not despite being told it would be comped this time. Could not find the issue again. Was told HVAC control unit was in to be installed. It was not in. 0-2 issues solved this visit. More

Had taken my truck in for some work that was covered by the Walsercare extended warranty. I can say, that it was completed as advertised. the Walsercare extended warranty. I can say, that it was completed as advertised. More

Up to booking the appointment on-line, my situation appeared to be acknowledged and in the right hands. In the process of drop-off, something was said about needing wind-shield fluid added, I had a li appeared to be acknowledged and in the right hands. In the process of drop-off, something was said about needing wind-shield fluid added, I had a little chuckle to myself, and said the windshield-wiper pump is actually the issue and I’m here for warranty work as well as two open manufacturers recalls. Informed I would be called when the work was finished, no call. I showed up, and left with my vehicle to find out the service work hadn’t even been performed. Then, I was told there wasn’t a loaner available. Only after getting upset was any sort of accommodation made. Unless I have to, won’t be back or do any business with these folks in the future. More

They have been fast to get us in when we needed work done on 2 of our vehicles. on 2 of our vehicles. More

Friendly, got the job done the first time, finished It by the promised completion time and did quality work. the promised completion time and did quality work. More

Easy to work with and very professional. Dan and Reid were so helpful and made my experience so easy!! Dan and Reid were so helpful and made my experience so easy!! More

It would be much better if they could get a transmission in for my 2016 Yukon Denali. I was told it was it could take a while to find one. I’ve been waiting a month now.. in for my 2016 Yukon Denali. I was told it was it could take a while to find one. I’ve been waiting a month now.. More

Austin in sales and Shannan in service were excellent to work with, I would recommend them to anyone. work with, I would recommend them to anyone. More

I came into the service department with a dying battery. I didn't have an appointment, but they were able to get me in right away. Thank you Patrick and Sophie in Service. I didn't have an appointment, but they were able to get me in right away. Thank you Patrick and Sophie in Service. More

The dealership was prompt and clear in their communication, which made it an easy process to buy the vehicle I actually wanted within a couple days of starting the process communication, which made it an easy process to buy the vehicle I actually wanted within a couple days of starting the process More