Walser Buick GMC Bloomington - Service Center

Great place to do business and I would recommend Walser to my friends. Great job! to my friends. Great job! More

Amazing costumer service this is may 2 vehicle in this place end the treat people very well 👍🏼 place end the treat people very well 👍🏼 More

Outstanding service. Professional and consistent communication throughout the visit. Love the app based approval/denial of additional service items to be done. No pre Professional and consistent communication throughout the visit. Love the app based approval/denial of additional service items to be done. No pressure. More

Excellent service. Work completed on time as promised. Very kind people to work with. Video inspection report is awesome. Work completed on time as promised. Very kind people to work with. Video inspection report is awesome. More

My vehicle was in and out the same day and the staff communicated with me every step of the way. communicated with me every step of the way. More

Each person from the front desk to each salesman and finance person were very polite- friendly and respectful finance person were very polite- friendly and respectful More

I enjoyed working with sales rep Reid. He was fair and honest, no high pressure sales tactics. I liked the no haggle price, which was the best I found in the area. He was fair and honest, no high pressure sales tactics. I liked the no haggle price, which was the best I found in the area. More

The time it took for the service was amazing. I was in and out in less than an hour I was in and out in less than an hour More

Shannan took great care of me during the three days my truck was in service. truck was in service. More

Having been a long term satisfied customer of Walter GMC, I was greatly disappointed, when after a routine service appointment, I encountered an excessive oil leak requiring my Canyon to be towed back to the I was greatly disappointed, when after a routine service appointment, I encountered an excessive oil leak requiring my Canyon to be towed back to the dealership. It appeared to be poor attention to assuring that a simple oil change was completed properly. After fixing the problem, and on my way home, I was further disappointed when my fill oil warning light went on after driving less than one mile. Returning to the dealership (3rd time) it was finally fixed. Although mistakes can be made, I would hope that Walser would be more demanding in doing the job correctly the first time. I will be returning to Walser for future work with heightened awareness that routine service cannot be taken for granted. I should also say that the Walser staff was very good in how they communicated with me and acknowledged the seriousness of the errors. Shannan was professional and transparent in her communications and Jeff, once he became involved, apologized and assured me that this was very uncommon and would not be happening again. I am hoping to return to Walser with the expectation that there will not be similar problems. More