Walser Buick GMC Bloomington - Service Center

The girl that took my vehicle when I got there was very nice and helpful. nice and helpful. More

The communication was great. We discussed everything I was going to be done and the price was the same as what I was told when I dropped off my vehicle, so there was no surprises We discussed everything I was going to be done and the price was the same as what I was told when I dropped off my vehicle, so there was no surprises More

Brought vehicle in three times for the same issue they were never able to fix the issue. Had items stolen out of my car while it was there. were never able to fix the issue. Had items stolen out of my car while it was there. More

It was a great experience. The service team and sales team are attentive. They explained everything clearly. The service team and sales team are attentive. They explained everything clearly. More

Great service for all costumers and the dealership will take care of their own customers take care of their own customers More

They are a very good people they talk to you. They listen to you. They do what you asked to do to get done. They listen to you. They do what you asked to do to get done. More

You guys are getting sloppy. I was scolded by the service agent for being 13k miles overdue for an oil change. I was overdue, but only by 3k miles. He said my oil level was I was scolded by the service agent for being 13k miles overdue for an oil change. I was overdue, but only by 3k miles. He said my oil level was “dangerously low.” To me that says that either 1) my oil was not changed at the previous service appt or 2) there’s a problem with my engine and I’m burning oil. I’m tired of being upsold service items when you can’t seem to handle the bare basics. More

Service department seemed incompetent. They charged me over 800 dollars just to diagnosis the issue. I didn't feel like they would be able to fix it correctly so I took it somewhere else. They charged me over 800 dollars just to diagnosis the issue. I didn't feel like they would be able to fix it correctly so I took it somewhere else. More

I had an appointment for an oil change- When I arrived the advisor told me it would be 2.5 hours because of staff shortage Poor communication- why would t they let me know that before my appointment? the advisor told me it would be 2.5 hours because of staff shortage Poor communication- why would t they let me know that before my appointment? More

I went in for an oil Change, tire rotation and new battery, service was quick and service tech was friendly and I had a great experience battery, service was quick and service tech was friendly and I had a great experience More