Walser Buick GMC Bloomington - Service Center

The service advisor was GREAT to work with The warranty company is a joke What a wast of money company is a joke What a wast of money More

Great service, friendly staff, great experience! Service manager was friendly, greeted me by name and knew what I were bringing my vehicle in for. Will be back! Service manager was friendly, greeted me by name and knew what I were bringing my vehicle in for. Will be back! More

Overall good experience buying my truck here, little disappointed on how my truck was in service for a week and I was not kept up to date on when it would be done. The date kept changing. disappointed on how my truck was in service for a week and I was not kept up to date on when it would be done. The date kept changing. More

Service was fine. The items I needed fixed or replaced were done. Unfortunately, I had a high speed charging cord in my car that went missing after my service appointm The items I needed fixed or replaced were done. Unfortunately, I had a high speed charging cord in my car that went missing after my service appointment. I thought I might have left it at home but cannot find it anywhere. More

The oil change and the recall work was excellent. The only problem was with LIFT. They were supposed to pick me up when the work was complete but they must gone to the wrong place. They said they wer The only problem was with LIFT. They were supposed to pick me up when the work was complete but they must gone to the wrong place. They said they were waiting for me but they weren't there so I had to call my son in law to give me a ride to Walser. John Morrison More

Didn’t pressure anything, we asked and decided on everything. It was an easy process. everything. It was an easy process. More

Did the work in short amount of time and and service was friendly and professional. friendly and professional. More

Wow Walser GMC has the worst service department. I brought my Yukon in to fix a parasitic battery draw. After week and a $2000 bill, they had no bodies what was happening. After I got my Yukon ba I brought my Yukon in to fix a parasitic battery draw. After week and a $2000 bill, they had no bodies what was happening. After I got my Yukon back - the tail lights didn’t work, the liftgate didn’t work, and the backseats didn’t work - I have never had issues with any of those items before. . Turns out they put the fuse in wrong for the taillight - and then tried to hand me a bill after they fixed it. My local garage said the backseats were missing their fuse. And regarding the liftgate - they said it was not their fault because the control module needed to be replaced (which they said would $850 for the part). So I took that to my local garage - and it was in fact NOT the control module - it was the actuator. So either Walser is inept or not honest. I wish they would have just owned up if they couldn’t fix it - versus giving my Yukon back saying “we don’t know what we did” and with more things broken than when I dropped it off. More

The mechanical work took 4 plus weeks to get completed. I had just filled the def tank and that was replaced and not filled. Tried to trade my truck for a new one and first salesman wouldn't get me numbers I had just filled the def tank and that was replaced and not filled. Tried to trade my truck for a new one and first salesman wouldn't get me numbers, 2nd salesman didn't really try to get my business. And it didn't even get a wash for being there for 7 weeks More

Enjoyed working with Brian, thrilled to see my warranty covered a big item (transmission). Needed a car and was provided one covered a big item (transmission). Needed a car and was provided one More