Walser Buick GMC Bloomington - Service Center

Normally excellent service. Last visit service documentation was incorrect and steps marked completed were not performed during maintenance inspection. Last visit service documentation was incorrect and steps marked completed were not performed during maintenance inspection. More

Great service as always. Loved video and online payment experience. Service manager Alex S was great! Loved video and online payment experience. Service manager Alex S was great! More

The repair work was completed timely and satisfactory. They were very fast and efficient with their work. They were very fast and efficient with their work. More

I love the friendly professional service experience I get everytime I come in for my service everytime I come in for my service More

They were up front and called about any issues and any questions they thought we might have. We bought our vehicle from Walser and they fixed any issues we had with the vehicle. It was a pleasant experi questions they thought we might have. We bought our vehicle from Walser and they fixed any issues we had with the vehicle. It was a pleasant experience with sale and the service departments. More

Shannan Schiller was extremely helpful and answered all my questions and made accomodations for me to be able to get into my work during repairs. She was kind and patient and welcomed questions both about my questions and made accomodations for me to be able to get into my work during repairs. She was kind and patient and welcomed questions both about logistics and the car. More

First trip there was canceled after arriving due to software problems. Second trip was not fully completed because the part needing repair was not in stock. An additional attempt to buy touch-up paint software problems. Second trip was not fully completed because the part needing repair was not in stock. An additional attempt to buy touch-up paint was also unsuccessful on both trips due to it not being in stock, so I had to go to another dealer. People are nice but the execution is not very good. More

They were wonderful to work with and their salesperson was very knowledgeable and very professional was very knowledgeable and very professional More

Shannon did a good job explaining recommended services for my vehicle. I completed the dealer recall work on my vehicle and I was done before expected! for my vehicle. I completed the dealer recall work on my vehicle and I was done before expected! More

No issues or concerns with my service. I was in for an oil change and a recall update and it was quicker than promised. I'll probably use this dealership again in the future. I was in for an oil change and a recall update and it was quicker than promised. I'll probably use this dealership again in the future. More