Walser Buick GMC Bloomington - Service Center

Not happy! Paid $100 for a squeal every time I started the vehicle. Everyone that started my truck that they heard it but couldn’t diagnose what it was so I pai Paid $100 for a squeal every time I started the vehicle. Everyone that started my truck that they heard it but couldn’t diagnose what it was so I paid the $100 and got nothing for it. Not cool.!! More

The staff went above and beyond in helping address issues with my SUV.. I would recommend them to other people. with my SUV.. I would recommend them to other people. More

Unbelievably horrible communication with the customer on so many levels. Can't tell me when parts are coming and just say call back in a couple weeks. They don't reach out at all. I regret doing business wi so many levels. Can't tell me when parts are coming and just say call back in a couple weeks. They don't reach out at all. I regret doing business with them at all. More

Vehicle service great, customer service miss with vehicle pick-up not executed as arranged causing inconvenience and waste of my time and fuel to get vehicle. Request for follow-up may have been received, f pick-up not executed as arranged causing inconvenience and waste of my time and fuel to get vehicle. Request for follow-up may have been received, follow-up itself was underwhelming. Estimate provided at drop-off was low by $300 and no explanation was given. More

Work was completed as expected. Video from Technician while underneath my vehicle provided good information on the condition of my vehicle. Video from Technician while underneath my vehicle provided good information on the condition of my vehicle. More

Part No longer made for a 2013 Enclave. Looking for used part unsuccessful. No other option offered till I asked for option to REPAIR broken part! Taken a long time. (Driver door lock , can Looking for used part unsuccessful. No other option offered till I asked for option to REPAIR broken part! Taken a long time. (Driver door lock , cannot open from inside.) I ve had body shop glue it same day it failed, it held 3 weeks. Your guy plans to apply epoxy to fix it! Poor option likely. No other solution suggested. More

Excellent buying experience. They made the whole process easy and delivered my truck to me on time. They made the whole process easy and delivered my truck to me on time. More

I have had a great experience with both sales and service. My challenge is with the new truck and the engine issue. service. My challenge is with the new truck and the engine issue. More

Really love working with this dealership! They are always willing to get us in when we are in a pinch! They are always willing to get us in when we are in a pinch! More

No knowledge of what's going on Not willing to complete things that were promised like car washes. Grease on my truck when oil was changed etc things that were promised like car washes. Grease on my truck when oil was changed etc More