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Walser Buick GMC Bloomington - Service Center

Bloomington, MN

4.2
721 Reviews

721 Reviews of Walser Buick GMC Bloomington - Service Center

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April 03, 2025

Shannon was my Service Advisor and did a great job. She was very professional, kind, efficient, and prompt. Nice to know there a still friendly service people like Shannon to deal with. Thank you. More

by ejcirkl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Schiller
April 01, 2025

Consistent, attentive, knowledgeable, prompt and timely is what I've experienced from Walser Buick GMC and corporation for over 40 years. And if there's been a manufacturer question, management has always More

by anita10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Brian and the rest of the team are dedicated to making things right by his customer. More

by austin_tollerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian and Adam
March 31, 2025

Several retainer clips missing from under hood from when they removed the front bumper. Not happy. More

by alexjspaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Found several retainer clips missing under hood from where they removed bumper. Not happy about that. More

by alexjspaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Always awesome to me. Love my Walser. I can always count on them doing the right thing for me. More

by Mega Hummer
Recommend Dealer
Yes
March 28, 2025

Getting an oil change with the Service team was just fine. The Sales team, however, was horrible! More

by vwilliamson02
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb
March 27, 2025

Walsers service department was great to deal with while my truck was in their shop. Communication was excellent and mechanic was great at explaining the entire process from start to finish! More

by mjluuk44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannan
March 26, 2025

Professional. On time, courteus, Honest Good people, clean, clean environment Good, better than all the rest More

by erleneherr
Recommend Dealer
Yes
Employees Worked With
Nice guy
March 25, 2025

Brian Rutscher is professional and courteous. He is very responsive and explain the options and situations clearly. More

by Happy customer
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Rutscher
1
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