Walser Buick GMC Bloomington - Service Center

When getting service done they did not fill up windshield wiper fluid and this was for an oil change. Also could not get the car washed because it was broken was not offered an alternative. wiper fluid and this was for an oil change. Also could not get the car washed because it was broken was not offered an alternative. More

It took 3 Hours for an oil change thatshouldbe 30 to 45 minutes at the most. Said it would be 1 1/2 hours but took double that. minutes at the most. Said it would be 1 1/2 hours but took double that. More

Bad service they did not get what they supposed to do in my car and they asking me for more money for them to check it out again my car and they asking me for more money for them to check it out again More

I purchased a battery from Sam’s Club in December 2024, they told me that the tires that I had purchased from them were put on incorrectly. Long story short, I bought directional tires from Sam’s Club and they told me that the tires that I had purchased from them were put on incorrectly. Long story short, I bought directional tires from Sam’s Club and when I had my oil changed at Walser in Bloomington, my tires were rotated, but were not put on correctly. I had to make a separate appointment ( for which I went out of my way because I work remotely and do not live in the area) to have them corrected. I understand mistakes happen, but tires should be something that are pretty straightforward, even if they are directional tires. The service advisor, nor the person that I made the appointment with were not super friendly, and I feel could’ve apologized given the circumstance. This was not my fault, but yet had to go out of my way to have it corrected. I have three oil changes left and don’t want my tires rotated, I will go back to Sam’s Club, where I bought them. Thank you for listening. Lia Kosmicki More

Great place to do business and I would recommend Walser to my friends. Great job! to my friends. Great job! More

Amazing costumer service this is may 2 vehicle in this place end the treat people very well 👍🏼 place end the treat people very well 👍🏼 More

Excellent service. Work completed on time as promised. Very kind people to work with. Video inspection report is awesome. Work completed on time as promised. Very kind people to work with. Video inspection report is awesome. More

My vehicle was in and out the same day and the staff communicated with me every step of the way. communicated with me every step of the way. More

Outstanding service. Professional and consistent communication throughout the visit. Love the app based approval/denial of additional service items to be done. No pre Professional and consistent communication throughout the visit. Love the app based approval/denial of additional service items to be done. No pressure. More

I enjoyed working with sales rep Reid. He was fair and honest, no high pressure sales tactics. I liked the no haggle price, which was the best I found in the area. He was fair and honest, no high pressure sales tactics. I liked the no haggle price, which was the best I found in the area. More