Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Wally's Nissan of Latham

Latham, NY

4.6
2,981 Reviews
Call Dealership (518) 288-9593
View Awards

976 New Loudon Rd

Latham, NY

12110

Directions

By Type

2,981 Reviews of Wally's Nissan of Latham

March 11, 2023

Mechanics were great but found it extremely expensive to just diagnose 2 items on my vehicle - one of which was only to reset the air bag light on dashboard the other was to tell me I needed brakes. No bra More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Messier, Phil Gagliardi
Report | Print
March 03, 2023

Unfortunately paid for tire rotation which was not performed. Called and spoke with service person who stated to bring it in at anytime to have done. More

by Sherrybarker112062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Would not like to mention names
Report | Print
March 03, 2023

They are thorough and courteous. I like having the video if the underside of the car. More

by alicialaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Report | Print
Mar 10, 2023 -

Wally's Nissan of Latham responded

Hello Alicialaine, we appreciate you taking the time to leave us this feedback. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

February 28, 2023

I was very happy with my service. Quick and easy. Eric Messier was very good with getting me out quickly as I had to go back to work. If I need any type of service again, I will c More

by TEENIE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier
Report | Print
Mar 06, 2023 -

Wally's Nissan of Latham responded

Teenie54, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Wally's Nissan Of Latham. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 28, 2023

Ok service not the best but ok. Thanks wasn’t giving what was told would be given More

by lesleyannlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ok
Report | Print
Mar 06, 2023 -

Wally's Nissan of Latham responded

Lesleyannlewis, we're disappointed to hear of the so-so experience you had at our location. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (518) 250-4380 so we can work towards a solution. Thank you and have a great day.

February 27, 2023

I've been texting Tyler regarding the duplicate key. But haven't received a response. If there isn't a spare key, I'd like to know how I can get one. Is appreciate assistance with this issue More

by janice.formosa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler O'Brien, Nikkie Traficante
Report | Print
February 24, 2023

Fast friendly service department. Eric and Phil always know what they are talking about. Fran does a great job! More

by KELLYV0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Elky, Tate Myers, Fran Colvett, Eric Messier, Phil Gagliardi
Report | Print
Feb 27, 2023 -

Wally's Nissan of Latham responded

Kellyv0, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Wally's Nissan Of Latham. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 20, 2023

We really like our salesperson Josh he helped us out with what we need for a car More

by lukmanratnawatygede
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Murgo
Report | Print
Feb 27, 2023 -

Wally's Nissan of Latham responded

Lukmanratnawatygede, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 19, 2023

Purchased a new Nissan Rogue through Josh Murgo. He was was the first sales staff who I spoke with. I found him to be excellent at his work. He offered much insight into the vehicle we ultimately More

by DEVOEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikkie Traficante , Josh Murgo
Report | Print
Feb 27, 2023 -

Wally's Nissan of Latham responded

Devoel, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

February 19, 2023

Everyone was courteous and kept me informed of everything that was going on with the car. It didn't take too long. More

by LINJAN26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Report | Print
Feb 27, 2023 -

Wally's Nissan of Latham responded

We appreciate your positive review about your recent experience with us! Thank you again for the great review!

1
...
22
23
24
...
299