Walkers Renton Mazda

I love my new 2012 Mazda3!!!! I'm so happy I decided to buy a car from Walker's Renton Mazda! The staff overall were very friendly and customer service was great. I'm a first time buyer so I was kind of af buy a car from Walker's Renton Mazda! The staff overall were very friendly and customer service was great. I'm a first time buyer so I was kind of afraid of having to deal with pushy car salesmen. Fortunately, Doug surprised me! The experience was not at all what I had expected. He was very considerate and didn't pressure us into buying anything at all. In the end, he gave us an awesome deal we couldn't refuse. Couldn't be happier with my purchase! Thank you Doug and Walker's Renton Mazda!!! More

Words from a very happy and satisfy owner of a brand spanking new 2012 Mazda CX9. :D With our hearts set on getting a good year end deal on a 2011 model, we quickly realize it was slim pickings becaus spanking new 2012 Mazda CX9. :D With our hearts set on getting a good year end deal on a 2011 model, we quickly realize it was slim pickings because the entire region didn't have any. After blasting emails to all nearby Mazda dealers and getting the response only 2012 models are available, we were very disappointed to say the least and to further compound the disappointment the quotes we got for 2012 weren't great either, they were good but wasn't 2011 get it off the lot good. Just as we were about to throw in the towel and call it quits for the year, I got an email from Doug at Walkers (Renton) and after couple of emails and phone calls exchanges we struck a very reasonable deal (still smiling :D). However, nothing is done until the paperwork is signed, when we got to the dealer and saw our CX9 sitting there waiting for us to take her home and Doug greeting us I notice one of the option I requested, roof rails, were missing. Oh snaps no.. fought traffic with my preggo wife to close the deal to find out is missing an option.... C'Mon Man! Doug quickly got on the horn and asked "da Man" if is possible to add the option to the car ........ pause for a minute and think what would be the likely scenario/compromise ....... A. OK no problem, B. Split the cost C. No can do!, going home empty handed and suffer my preggo wife's staring me down telling me I FAILED without saying it or D. None of the above. ............. Answer is D, I got my rails with no additional cost but I had to install them myself, (o_0) wtf ??? That completely threw me off I didn't expect that but after finding out is only 4 bolts I was pleased, while signing we joked I should have asked for the rails WITH installation in my email. I really appreciated Doug and Walker's Mazda for not messing around and got me out the door with the price we agreed on and didn't play any games. Little bit of drama but everything worked out and under Alden's swift care we got out the door with 0% financing. I would have to say if I had to get another Mazda CX9 I would do this all over again with the exception to specify the rails to be installed. More

Jesse was very courteous and friendly. He worked hard to get me the price and payments I wanted, I would recommend Walkers Mazda if you are looking to buy one! I have been looking to buy a new car for a whi get me the price and payments I wanted, I would recommend Walkers Mazda if you are looking to buy one! I have been looking to buy a new car for a while and always felt hassled, but I had time to just look with no pressure. At Walkers it was my terms and my price. Thanks Jesse, love the car!!! More

I had not bought a new car in 17 years, so I did an exhaustive search which included about 8 dealerships and numerous test drives over many many months. This search (and lots of online independent res exhaustive search which included about 8 dealerships and numerous test drives over many many months. This search (and lots of online independent research) convinced me to wait for the new Mazda 3 Skyactiv to be released. At that point I went back to Walker's Renton Mazda, as they had by far been the best dealership I had dealt with to that point. Specifically my salesman Ken Palmer. I never felt ANY pressure from him whatsoever. Just the opposite. He could not have been nicer or more patient with me in the process. He was knowledgeable and upbeat and genuine. I truly felt he meant it when he said he wanted ME to be happy. I know that sounds corny, but with him it seemed very legitimate. I knew exactly the car I wanted after a test drive...and they found it for me in Oregon and had it shipped up immediately. I bought through the Costco buying program and Ken got me an amazingly great price on the vehicle. Janice Barrett in the business department was fantastic, as well. She was extremely friendly and knowledgeable and thorough...but most definitely not pushy. She did me the courtesy to give me two days to think about whether I wanted the extra service warranties...and when I eventually decided to decline them, she could not have been nicer about it. No pressure whatsoever. Polite, courteous, super nice. Ken's concern for my happiness in the buying experience continued after I bought the car. He has checked on my twice to see how I like the car (which I LOVE). I was treated like gold the other day when I went back to pick up my plates. Of ALL the salesman I dealt with through the various dealerships this last year when I was slowly deciding what car to buy, Ken was by far the most outstanding, decent, honest and nice guy that I dealt with. He was absolutely the reason I chose to go back to Walker's over the other Mazda Dealerships, once I decided on the car I wanted. This is a high quality dealership. I'd recommend it to any of my friends or family. Or any stranger, too, for that matter! More

I was contacting with about 10 dealers at the same time and Renton Mazda gave me a very good offer (much lower than all other dealers) in the beginning and save me time on tedious negotiation. Doug is very and Renton Mazda gave me a very good offer (much lower than all other dealers) in the beginning and save me time on tedious negotiation. Doug is very considerate and friendly. :-) I will definitely refer my friends later. More

Doug is the internet sales manager. He was super quick responding to any questions. He gave great quotes too, no reason to see another dealership. When my wife wanted to see one more model/color combinati responding to any questions. He gave great quotes too, no reason to see another dealership. When my wife wanted to see one more model/color combination, not available in the inventory, he simply went to buy it from the central Seattle Mazda warehouse, without even requesting any commitment from us for a future purchase. The staff overall was very friendly, smiling even when our kids were running around, testing all cars on the display. The processing time was reasonably fast, given the busy Sunday. The business manager Janice was never pushy, offering good insurance deals. Her true friendliness did not change even when we rejected all additional coverage, just because we plan to trade the car before the standard warranty expires. More

The quality of the service, courtesy and explanations about the work preformed is always the tops. I wouldn't take my 2009 Mazda anywhere else. I bought it there and always have my servicing done there. about the work preformed is always the tops. I wouldn't take my 2009 Mazda anywhere else. I bought it there and always have my servicing done there. Some of the original people that I dealt with have gone on to other things but what I expect and need from a service department remains the same. By the way, I am almost 75, still work every day and I am from the old school way of doing things. That's what I gedt there. More

I'll start off by saying I absolutely hate buying cars due to incredibly poor experiences with the entire process (high pressure, sales, haggling, aftermarket arm twisting, etc.). My experience with Do due to incredibly poor experiences with the entire process (high pressure, sales, haggling, aftermarket arm twisting, etc.). My experience with Doug Truong and Janice Barrett was exceptionally good. I wish my entire car buying experiences in the past had been this good. I contacted Doug via email (through their website) by giving him the model of the car I was interested in with a particular set of options and told him the price I was willing to pay. Though the car was in short supply in this area, he quickly found a match and accepted my offer without any hassle. Doug didn’t pressure me to buy a more expensive car, or options I didn’t originally ask for. After finalizing the deal with Doug, I spoke with Janice to complete the paperwork. Though she did show me additional options for the car (extended warranty, maintenance, etc.) she didn’t pressure me. When I turned the options down, she was polite and friendly. This was in stark contrast to another dealer I bought a car from several years ago that got belligerent with me when I didn’t buy the extra coverage. Before taking delivery of the car, I told Doug that I wanted to purchase a few accessories from the parts department. He took my list and gave me a quote that was quite reasonable (which I accepted). Since the car was not in-stock at the time I purchased it, Doug delivered the car to me at work when it was available (saving me a trip back to the dealership). As an aside, I originally visited Lee Johnson Mazda before contacting Doug. My experience there was terrible (but that’s another story – see my other review). More

Went in to check out a 2009 Mazda3. Was greeted by Duke and he helped us the whole time, none of that oh, let me check our "inventory" and their manager comes out... we got to test drive it and there was n and he helped us the whole time, none of that oh, let me check our "inventory" and their manager comes out... we got to test drive it and there was no pressure to buy/fill out paperwork. We got to choose how things went. Overall a great experience. More

Tom Ly and Duke at Mazda Renton was very helpful with my recent used car purchase. I wasn't thinking about buying a new car, but when i saw the shiny red Mini, I couldn't resist. Tom Ly the sales manager wa recent used car purchase. I wasn't thinking about buying a new car, but when i saw the shiny red Mini, I couldn't resist. Tom Ly the sales manager was kind, not at all pushy, and very respectful of my time, as I did need to do some thinking after seeing it for the first time. Then Duke got the key for the Mini and we took the car out for a drive, we came back and i was Smiling the flow of things in this dealership is something i never experienced before.The dealership is clean and everyone working there was very attentive to my needs. I would definitely recommend this dealership to any of my friends and family. More