Walkers Renton Mazda

Routine service Our routine service was efficient and the people were friendly. Waiting room was fine. Making the appointment was challenging because the phone number Our routine service was efficient and the people were friendly. Waiting room was fine. Making the appointment was challenging because the phone number on a previous invoice was wrong. More

Sales inquiry The service was good. The wait was long, about 1 hour longer than quoted. The salesperson provide preliminary info on a new car and was verty helpfu The service was good. The wait was long, about 1 hour longer than quoted. The salesperson provide preliminary info on a new car and was verty helpful. More

Scheduled maintenance Jeff in service was super friendly, helpful, patient and organized. I really appreciated him calling me when my vehicle was ready. I have nt seen him Jeff in service was super friendly, helpful, patient and organized. I really appreciated him calling me when my vehicle was ready. I have nt seen him there before and I hope he stays More

Worst car buying experience As Costco members, we used the Costco Auto Program, which provides a no-haggle fixed amount off of the lowest advertised price of a CPO vehicle. Ther As Costco members, we used the Costco Auto Program, which provides a no-haggle fixed amount off of the lowest advertised price of a CPO vehicle. There are two sales associates at Walker Renton Mazda who are authorized/trained in the Costco Auto Program, but after two attempts to contact either associate, we were assured that any sales associate could help us. The first time we discussed price, the dealer produced paperwork that wasn't the official Costco Program paperwork. So we left, and contacted Costco customer service, who intervened on our behalf, contacting the used car sales manager to ensure the appropriate paperwork would be provided. When we went in the second time, ready to purchase the vehicle, the sales associate didn't provide the correct paperwork, and when asked, the used car sales manager, NIck Hallock, claimed he didn't have the access needed to provide it, despite being walked through the process by the Costco auto program customer service representative, two hours prior to our scheduled appointment. More

New Car Buying Experience We could not have been happier with the service we received. Tajhilah was extraordinary to work with the made the process simple and easier. By the We could not have been happier with the service we received. Tajhilah was extraordinary to work with the made the process simple and easier. By the time we left we knew the car well and are very happy! More

Maintenance Appointments I recieved quick and quality service from this dealership. I appreciate the friendly customer service. I also really like that they wash my car each t I recieved quick and quality service from this dealership. I appreciate the friendly customer service. I also really like that they wash my car each time. More

One of my best service experience The whole ownership experience of my CX9 has been first class so far, at Walkers. My first service was very efficient, which matters to me the most. M The whole ownership experience of my CX9 has been first class so far, at Walkers. My first service was very efficient, which matters to me the most. My other car is a Mercedes where I have owned since new for over 10 years and while they have a fancy dealership (will not mention which one), it is of no value to me when what I believe was basics was not done right . Keep it up Walkers and Mazda! More

good enough ***** Five stars for Tajhilah! We greatly thoroughly enjoyed working with Tajhilah!! She has a great personality, was genuine, and worked hard to get ***** Five stars for Tajhilah! We greatly thoroughly enjoyed working with Tajhilah!! She has a great personality, was genuine, and worked hard to get us the right deal on our new Mazda CX5. The dealership itself was a bit old school and not the most comfortable environment. More

Pleased with service Roman helped me select a used car; he listened to what I wanted and was able to stay within my budget. After I had the car for 3 weeks, it was discove Roman helped me select a used car; he listened to what I wanted and was able to stay within my budget. After I had the car for 3 weeks, it was discovered it was leaking fluid. I was promptly given a service appointment and the problem was solved. So far...so good! Thanks to the service department as well (yeah! Jada!). More

No stress Never fun having your car serviced but Jada and Vince make it as easy as possible. Service loaner available. Quick in and out. Car complete next day. Never fun having your car serviced but Jada and Vince make it as easy as possible. Service loaner available. Quick in and out. Car complete next day. They are friendly and always remember. More