Walkers Renton Mazda

Every Bit of 5 Stars I have been leasing cars for the past 20 years and I have never experienced what I did with Rico and Tajhliah. I have been in touch with Rico for over I have been leasing cars for the past 20 years and I have never experienced what I did with Rico and Tajhliah. I have been in touch with Rico for over a month texting him randomly about various cars, many of which were not even a Mazda (hope you don't get in trouble for me saying so!). He gave me his honest opinion and even offered to connect me directly with someone at that dealership. It wasn't that he was encouraging me to lease somewhere else, because he wasn't. It was that he genuinely cared about me getting exactly the type of car for my needs which was an SUV with a 3rd row. He saw ME as HIS customer. He wasn't concerned about his commission nor recognition. When I asked him who I could give feedback to about my wonderful experience, he told me that just knowing that I was happy with his service was enough and that he didn't need any public praise. HIs humility is what brought me back to Walker's Renton Mazda. Rico has impacted my personal approach to how I work in my own business. It was an experience I will always remember and will encourage my friends to go see Rico! It was the very last day of the month when I wanted to go in to lease my CX9 and Rico was on his way out so he connected me with Tajhliah. I asked him if he would still get his commision if I worked with someone else and he said it didn't matter, he just wanted to make sure I was taken care of. I was worried that who I ever I worked with wouldn't have fought as hard as Rico would have to get me in the price range I needed to be in. To my surprise Tajhliah did just that, she worked hard and FAST to get me at the right price. She listened to my concerns and heard me when I told her the "why's" behind the price I was aiming for. Rico set the stage for a seamless leasing experience and Tajhliah wrapped it up with a bow. Top notch service! Thank you!!! More

Great, customer service! Everyone in the service department was courteous and welcoming, and kept me updated on the progress of my vehicle repairs. Plus they gave me a discoun Everyone in the service department was courteous and welcoming, and kept me updated on the progress of my vehicle repairs. Plus they gave me a discount on the total invoice since it was my first time there. More

35k service Excellent all the way around, everyone was very friendly and worked together to get me in and out quickly, much appreciated! I will bring the vehicle Excellent all the way around, everyone was very friendly and worked together to get me in and out quickly, much appreciated! I will bring the vehicle back for regular servicing. More

Quick Oil Change I got in, got out with job complete in record time with a wash and vacuum. Service tech was brought out so I could ask about one of the settings on t I got in, got out with job complete in record time with a wash and vacuum. Service tech was brought out so I could ask about one of the settings on the mph gauge. Nicely done. Gave a brief list of possible items to do next service. More

Great job! Great service & friendly staff! Needed a front wheel alignment & a new battery for my key. Got a vacuum & car wash also. Thanks so much for the work y Great service & friendly staff! Needed a front wheel alignment & a new battery for my key. Got a vacuum & car wash also. Thanks so much for the work you did! More

Best customer experience ever From the time of purchase through all of my service experiences, this dealership rocks. Everyone is on top of their game and I always feel taken care From the time of purchase through all of my service experiences, this dealership rocks. Everyone is on top of their game and I always feel taken care of. All dealerships should operate at this level. More

Service The service rep was very friendly and answered all my questions. They were timely in their responses and seemed well knowledgeable about the topic of The service rep was very friendly and answered all my questions. They were timely in their responses and seemed well knowledgeable about the topic of my concerns. More

Wouldn’t go anywhere else. From the service advisor to the lot attendant I give my thanks. Thank you, Aaron for being so thorough explaining everything to me. I will see you in From the service advisor to the lot attendant I give my thanks. Thank you, Aaron for being so thorough explaining everything to me. I will see you in 5000! More

Sales and service Purchased used car, discovered later it had an oil leak. Contacted Jada and service check was scheduled for next day. Pleased with the quick service, Purchased used car, discovered later it had an oil leak. Contacted Jada and service check was scheduled for next day. Pleased with the quick service, and the car seems to be doing fine now. More

Great service as usual! All the folks at Walkers are always helpful, but Jada is awesome! Squeezed me in to replace a drive belt that I knew was over due and on borrowed time All the folks at Walkers are always helpful, but Jada is awesome! Squeezed me in to replace a drive belt that I knew was over due and on borrowed time, and had a 1000 mile road trip. 225k on my 2007 CX-9 and going strong thanks to the great service department at Walker’s! More