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Walkers Renton Mazda
Renton, WA
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769 Reviews of Walkers Renton Mazda
I researched and decided that my next car would be a Mazda CX-9. I found my dream car, a 2020 Signature online at Walkers Renton Mazda. Christian Gonzales was my sales consultant. He made the purchase p Mazda CX-9. I found my dream car, a 2020 Signature online at Walkers Renton Mazda. Christian Gonzales was my sales consultant. He made the purchase process extremely painless and was a joy to work with. I live in Bend Oregon, but the trip to Washington to compete the purchase was worth every mile. I would recommend this dealership and Christian if you are looking for a Mazda. Extremely professional and they made it FUN to buy a car! Kendra Pence More
Smooth transaction: Everyone gets a little nervous when buying a new car, is it the right car? Did they offer enough for my trade? Will this car make me look 10 years younger...? Ok maybe not the last one, buying a new car, is it the right car? Did they offer enough for my trade? Will this car make me look 10 years younger...? Ok maybe not the last one, but you understand what I mean. There are so many questions and emotions to buying a new vehicle. My experience at Walker’s Mazda was very easy and enjoyable. Started off with Michael B and he helped me to decide between two different models I was hung up on. He was friendly and knowledgeable. When it can time for the dreaded “closer” I was introduced to Ian and he was so far from the stereotype of a car sales person. He was delightfully straight forward, knew what he was talking about and made sure that I understood every part of the process. There was ZERO dread when dealing with Ian at the business end of the transaction, everything was plain, simple and stress free. In fact the only pressure I felt was when I was asked to name my car for the Mazda control app.( it’s Betty White). Ian’s care didn’t stop after the sale, he walked me through car’s features and setup gave me all the info that I need. When we ended up in finance I was introduced the the sales manager, sadly I cannot remember his name but that’s not necessarily a bad thing, honestly he was friendly, efficient and got me in and out of the paperwork part quickly. Last but not least was Carrie (I believe) in finance, she is the person who helps with the finalization of the paperwork and addon sales. Again... no pressure, she explained the things they offer and what can be ordered. She showed me a service plan and helped to decide what would be the best match for me. I usually never opt for a service plan but she took time to show me how the break down of charges would work and honestly it’s basically saving me money up front on oil changes and routine service. All in all this was an awesome car buying experience, the team was brilliant, the showroom is great. If you are looking to buy a new Mazda do yourself a favor and go see Ian and crew. They will take care of you from decision to details, all the way to being a happy owner. More
Ian Wang is the salesman I dealt with. I had a great experience working with Ian in deciding which car to select while purchasing my Mazda. This was a positive experience, no pressure from Ian, just pat experience working with Ian in deciding which car to select while purchasing my Mazda. This was a positive experience, no pressure from Ian, just patience and a few suggestions he made helped me decide. Ian is extremely knowledgeable, you can tell he believes in what he is selling. I absolutely love my choice and will return to Walker's Renton Mazda for my next car. The new building is inviting, clean and provides a good atmosphere, the service department does a great job and the vehicle is done in a timely manner, as promised. Yes, I came in for service and bought a different Mazda while I was waiting. More
Twice now the dealership has listed vehicles online that they do not have in stock. Both times we've called ahead (one of which was minutes before arriving) to confirm the vehicle we wanted to look at was s they do not have in stock. Both times we've called ahead (one of which was minutes before arriving) to confirm the vehicle we wanted to look at was still available. The first time, they told us the vehicle had just sold. The second time they tried to show us a different vehicle, pretending like it was the one we asked about. It wasn't until we noticed the mileage was different than the one we were there to look at and said something, that the sales person even acknowledged that it was a different vehicle. They then pretended to look for it in the back of the lot, then came back telling us it was sold a few days ago and the online listing hadn't been updated. We will never purchase from this dealership. Honesty goes a long way, especially in an industry known for lying to get the deal. More
This dealership was solidly okay. It is very clean inside, and my salesperson (Christian Gonzalez) was knowledgeable about the CX-5 I was purchasing. I had done a fair amount of research about the veh inside, and my salesperson (Christian Gonzalez) was knowledgeable about the CX-5 I was purchasing. I had done a fair amount of research about the vehicle and its technology beforehand, and in the end I knew a bit more than he did. The average person who comes in without doing research beforehand will learn a lot from Christian. In terms of sales techniques, I got the standard runaround - the first price was very high, here are the four squares, I'm going to discuss it with the finance manager, etc. - but Christian wasn't pushy about any of it. That said, including the test drive and about a half an hour of my hemming and hawing about add-ons, I was there for over SIX HOURS. All in all, it was a decent experience - not really bad or really great, but I wish it had been shorter. More
We had a great experience purchasing a new car at Walkers Renton Mazda. Derrick Drungo did a great job patiently helping us select the right car and was a delight to work with. We are very happy with the ca Renton Mazda. Derrick Drungo did a great job patiently helping us select the right car and was a delight to work with. We are very happy with the car so far. More
I have purchased from this dealership twice now and have had an amazing experience both times! My salesman Richard was wonderful and patient. Thank you had an amazing experience both times! My salesman Richard was wonderful and patient. Thank you More
We knew exactly what we wanted before we walked into the dealership: a white CX-5 Signature. Michael Bell and Chris McKay made the process easy, with their professionalism and attention to detail. The new f dealership: a white CX-5 Signature. Michael Bell and Chris McKay made the process easy, with their professionalism and attention to detail. The new facility is sparkling; if the service department is managed like the sales/financing side, working with them will be another good experience. More
Walkers Renton Mazda is exceptional in every way! Very clean and inviting. The 1 thing that makes it stand out over all others I have dealt with over the years was my sales person Clarence and the rest of clean and inviting. The 1 thing that makes it stand out over all others I have dealt with over the years was my sales person Clarence and the rest of the staff, they worked together as a very professional, friendly and helpful team!!! I am extremely satisfied with this dealership, the staff and my new Mazda!!! More
I had a great experience purchasing my new car at Walkers Renton Mazda. Jared did a great job patiently helping me select the right car and made the numbers work so I could drive off in a car that I thought Renton Mazda. Jared did a great job patiently helping me select the right car and made the numbers work so I could drive off in a car that I thought was out of reach. Highly recommend going to Jared if you are in the market for a Mazda. More