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3,534 Reviews of Walker Ford - Service Center
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November 12, 2012
have been using this dealership as a matter of conveinence to have my Ford F-150 serviced. I have been watching for the 2013 Ford Fusion to hit the showroom, last time through they had the new Tit conveinence to have my Ford F-150 serviced. I have been watching for the 2013 Ford Fusion to hit the showroom, last time through they had the new Titanium on the floor. didnt want to deal with the high pressure sales strategy, your team gave me what I wanted and needed along with tradinging in my 2012 F150, bought the Titanium off the floor. they were knowledgeable, helpful and efficient getting the deal done. Vic and Tim did a great job taking care of me. We are looking for a second Titanium in the next few months, will be sure to come back here and purchase. We will also continue to use the service center for their professional atitudes and work. Thanks Bob More
by bblades
May 31, 2012
I brought my F250 in for a routine service. Change Oil, Filter and Lube. I also asked for the tires to be rotated and to check for a minor water leak in the front of the engine. I also asked them to check Filter and Lube. I also asked for the tires to be rotated and to check for a minor water leak in the front of the engine. I also asked them to check the brakes when they had the wheels off for rotation. I got the truck back, and the report was the brakes were good, and there was a loose hose clamp on the lower hose. I went back to my business and noticed that the tires on one side had been rotated, and the other side had not. The heavy brake residue on the left side rims were now on the back tire. The heavy brake residue on the right side was still on the front tire. I also looked to see if the truck was lubricated, and as usual, it was not. I have been fighting with the service department for years to lube the truck when they service it. I took the truck back to the dealer, and they cheerfully rotated the other tires and lubricated the front end. So why did I have to take it back again. This is the last straw with Walker's service department. The sales people are great, but the service department has been bad for many many years and it is getting no better. I will not frequent Walker Ford again, for any reason. You cannot keep selling customers cars if the service department chases them away. More
by rtasr
Employees Worked With
Service Department mechanics
January 27, 2012
I visited Walker Ford on the recommendation of a I visited Walker Ford on the recommendation of a neighbor. I had previously went online and did my research on the new Explo I visited Walker Ford on the recommendation of a neighbor. I had previously went online and did my research on the new Explorer.( I traded in my 1998 Explorer, which I felt was the best car I've ever owned.) Jack Mitchell met me at the showroom door and actually listened to me when I explained my needs.He explained the current inventory of Explorers,their options and price ranges. At no time did I feel pressured or uncomfortable in my buying experience. More
by akahlau
Employees Worked With
Jack Mitchell
October 12, 2011
I was out of town with a company car. Service engine light came on and they helped me on a holiday weekend at 3 in the afternoon when I was 500 miles from home. Quick, efficient, honest work. I wish light came on and they helped me on a holiday weekend at 3 in the afternoon when I was 500 miles from home. Quick, efficient, honest work. I wish they were located in Atlanta - they would be my one shop dealer. More
by Buckseason
Employees Worked With
Tom Wright
