3,534 Reviews of Walker Ford - Service Center
Positive Service I could not believe how fast and efficient my service was. Both Lili and the mechanic were did my job and had me in and out in no time at all. I could not believe how fast and efficient my service was. Both Lili and the mechanic were did my job and had me in and out in no time at all. More
Fantastic service and repair After a horrific car accident my car was in shreds. It nearly had to be rebuilt from the doors forward. Walker Ford took this challenge and return th After a horrific car accident my car was in shreds. It nearly had to be rebuilt from the doors forward. Walker Ford took this challenge and return the car to me that looks exactly like it did the day I rolled off the showroom floor. I swear, it's driving better than it Did before the accident. Over the many weeks my car was in the body shop or the service department or both at times, Dawn always took care to call me and update me and I never wondered where we were in the process of repair. I was very grateful to always be kept informed. More
Great sales staff, excellent service department I just special ordered my second new Mustang with the assistance of Kevin Jewell, who was most helpful in both circumstances. My 2011 GT convertible I just special ordered my second new Mustang with the assistance of Kevin Jewell, who was most helpful in both circumstances. My 2011 GT convertible that I bought new from Walker has never been to any other dealer for service and I am very, very particular when it comes to good service. They do a great job across the board. More
my service experience I was treated professionally and courteously. The work was done in a timely manner. Every one there strived to make my time there as pleasant as possi I was treated professionally and courteously. The work was done in a timely manner. Every one there strived to make my time there as pleasant as possible. More
2nd checkup. Console indicated oil change was required. I took it in & service was completed quickly & efficently. I was surprised with the coffee maker, it was Console indicated oil change was required. I took it in & service was completed quickly & efficently. I was surprised with the coffee maker, it was great. Thanks Jerry. More
Warranty service Service advisors are friendly and helpful. The work order I wish was more detailed and offered more recommendations on work needed. Both times only me Service advisors are friendly and helpful. The work order I wish was more detailed and offered more recommendations on work needed. Both times only mentioned 1-2things but never mentioned rubber door seals which is obviously warn and torn around rear door. When I pick the car up its never washed and cleaned which lexus does for my other vehicle. I personally don't feel that extra wow factor but the work is always done as requested nothing more nothing less. More
Fantastic Service Once again, Walker Ford and Ryan Holcomb provided excellent customer service and made me very thankful that I chose to buy my vehicle from them! Once again, Walker Ford and Ryan Holcomb provided excellent customer service and made me very thankful that I chose to buy my vehicle from them! More
Efficient and effective My service rep exhibited excellent personal skills and went out of her way to make sure my needs were met. She had me talk to an expert about after ma My service rep exhibited excellent personal skills and went out of her way to make sure my needs were met. She had me talk to an expert about after market rims. More
Service Fast easy friendly always have service on my car at Walker ford. Very pleased with the service I get. Never have had any thing but a good experience. Fast easy friendly always have service on my car at Walker ford. Very pleased with the service I get. Never have had any thing but a good experience. More
TCB Ford's style Service knew right where the problem was and found, what we thought was quirky, a slippage issue as well. Been using this dealership for many years an Service knew right where the problem was and found, what we thought was quirky, a slippage issue as well. Been using this dealership for many years and trust their judgement. Don't feel like I'm being taken advantage of because I'm a female. More